Commercial / Personal Lines Insurance VA

22 hours ago

Quezon City, National Capital Region, Philippines Patra Corporation Full time

About Patra

Patra Corporation is the worldwide leader in insurance back-office and account management business process outsourcing. Patra offers a wide range of services designed to lower costs, reduce risk and improve employee productivity through the transfer of account management and business support functions, such as policy checking, certificate issuance, eligibility processing, quality control and account audits, to operation centers in the U.S, India, and the Philippines.

Core Competencies

The Administrative Specialist (VA) / Commercial or Personal Lines VA will perform a variety of administrative tasks to support a high-level management team for a US based insurance company.

  • Knows the Business
  • Leads Others
  • Accountable
  • Team Player

Core Duties by Competency:

  • Gain a deep understanding of Patra's business and the strategy.
  • Participate in document management.
  • Manage business communications to internal/external stakeholders.
  • Other Administrative Specialist related tasks as required.

Leads Others

  • Actively share knowledge and experience through data entry and processing.
  • Demonstrates the ability to work well with Patra colleagues and clients and with external organizations.

Accountable

  • Process insurance-related tasks.
  • Event planning and coordination.
  • Report generating and preparation.
  • Domestic and international travel coordination.
  • Complete expense reports and create presentations.
  • Manage inbound and outbound calls.
  • Schedule and manage Outlook calendars.

Team Player

  • Perform all duties with a level of integrity and honesty that represents Patra in a positive manner.
  • Previous U.S. Commercial and Personal Lines Insurance Experience
  • Experience with CRM Tools: AMS360, Applied Epic, Zywave, EZ Lynx, QQ Catalyst
  • English proficiency.
  • The candidate needs to be well organized, self-motivated, highly detailed orientated.

Working Conditions

  • Work from Home.
  • Physically able to work night shift.
  • Minimum internet speed of 25 mbps download and 25 mbps upload; Directly connected into modem; No Satellite.
  • Must be willing to visit Ph office in Eastwood City Libis if required

WORK STANDARDS:

  • Interpersonal Skills: Demonstrates the ability to work well with Patra colleagues and clients and with external organizations
  • Promotes Culture of Respect & Safety: Demonstrates commitment to personal responsibility and value for safety and respect; communicates concerns; uses and promotes safe respectful behaviors based on training and lessons learned
  • Subject to and expected to comply with all applicable Patra Corp policies and procedures

Patra Corporation is an equal opportunity employer committed to celebrating diversity and creating a safe and inclusive environment for all employees.

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