Accounts Receivable Clerk

The Accounts Receivable Clerk will be the main point of contact for finance-related questions from clients. The monthly collections process will be their responsibility which involves late fees, payment reminders, phone calls, managing portal closures, and sending clients to collections.

Job Responsibilities

• Make outbound calls to remind clients of outstanding invoices;
• Contact clients about their first invoice and enroll them in automatic payments;
• Creating and sending invoices, late fees, and payment reminders to clients;
• Process and apply credit memos to accounts;
• Answer inbound calls to assist clients with billing inquiries;
• Respond to client's email billing inquiries;
• Process automatic payments;
• Manage the process to send delinquent accounts to collections agency;
• Apply checks from the lockbox and scan them to the appropriate account;
• Monitor inbound ACHs and apply for payments;
• Close delinquent client's portal access and reopen the portal once outstanding invoices are paid;
• Perform payment merchant reconciliations to ensure accuracy;
• Perform other duties as assigned.

Requirements:

• Ability to maintain regular and punctual attendance;
• Encourage a direct and positive relationship between the community and the company;
• Able to thrive in a fast-paced environment;
• Able to quickly learn new software and use systems accurately;
• You are a natural problem solver and are focused on creating solutions;
• You can adapt quickly to a changing environment;
• You work well independently but understand the importance of teamwork;
• Strong verbal and written communication skills, including the ability to effectively facilitate and adjust communication styles to the audience;
• Ability to be held accountable to the department and organizational numbers, data, and deadlines;
• Ability to quickly pivot, be process-oriented, with high attention to detail;
• Demonstrate and promote non-negotiable integrity and dignity of the individual in an environment of mutual trust and respect;
• Exhibit a commitment to lifelong learning, encourage others to do so, and continue to grow technically and interpersonally to perform the job at the highest levels of competency.

Preferred Qualifications:

• Bilingual in Spanish;
• Bachelors in Finance or Accounting;
• 2+ years of experience working in an office environment preferred;
• Sage Accounting software knowledge a plus;
• Experience in a Finance or Billing Department preferred;
• Strong communication skills both verbal and written;
• Experience with Salesforce or other CRM preferred.

Minimum Technical and Work Environment Requirements:

• Internet Connection:
• Primary internet connection with a minimum speed of 15 Mbps.
• Backup internet connection with at least 10 Mbps.
• Backup connection must be capable of supporting work during a power outage.
• Primary Device:
• Desktop or laptop equipped with at least:
• Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor.
• A minimum of 8 GB RAM.
• Backup Device:
• Must meet or exceed the performance of an Intel Core i3 processor.
• Must be functional during power interruptions.
• A functioning webcam.
• A noise-canceling USB headset.
• A quiet, dedicated home office space.
• Peripherals and Workspace: A smartphone for communication and verification purposes.

Benefits:

• Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
• Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
• Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.
• Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
• Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
• Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.