Cafe Manager

2 weeks ago

Ortigas Metro Manila, Philippines LRVI Full time ₱360,000 - ₱420,000 per year
Job Description – Cafe Manager

Brand: Super Matcha Philippines

Industry: Food & Beverage / Retail (Cafe)

Employment Type: Full-Time

Salary Range: ₱30,000 – ₱35,000/month


About the Role

We are looking for a skilled and passionate Cafe Manager to join our team at Super Matcha Philippines. The Cafe Manager is responsible for:

  • Ensuring beverage quality and consistency
  • Supervising and mentoring baristas
  • Maintaining store standards
  • Delivering an exceptional customer experience

As a leader behind the bar, you will train staff in both beverage preparation and hospitality standards, oversee daily operations, and act as a brand ambassador for Super Matcha.


Duties & Responsibilities
  • Prepare and serve high-quality matcha beverages and other menu items according to Super Matcha standards
  • Ensure consistency in taste, presentation, and portioning across all drinks
  • Lead training programs on service excellence, guest interaction, and hospitality practices
  • Mentor, coach, and supervise baristas to uphold operational efficiency and customer service standards
  • Oversee bar operations, including scheduling, workflow, and performance monitoring
  • Manage inventory of ingredients and supplies; coordinate with suppliers for replenishment
  • Maintain cleanliness and hygiene of bar counters, utensils, equipment, and work areas
  • Ensure compliance with food safety, sanitation, and mall/brand regulations
  • Handle customer inquiries and resolve issues in a professional manner
  • Support promotional activities, product launches, and seasonal campaigns
  • Prepare daily beverage sales and wastage reports for submission to management

Qualifications
  • Education: High school graduate, TESDA certification, or Bachelor's degree in Hospitality, Food & Beverage, or related field preferred
  • Experience: At least 2–3 years of barista experience, with 1 year in a supervisory or head barista role, ideally in a café or specialty coffee/tea shop
  • Strong knowledge of beverage preparation, equipment handling, and coffee/tea brewing methods
  • Proven ability to train staff in both technical skills and guest service/hospitality
  • Excellent leadership, communication, and mentoring skills
  • Strong customer service orientation and a people-first mindset
  • Highly organized, detail-oriented, and capable of working in a fast-paced environment
  • Knowledge of food safety and sanitation standards
  • Awards or recognition from prior barista competitions are not required but considered a strong advantage
  • Willingness to work flexible hours, including weekends and holidays

What We Offer
  • Competitive salary of ₱30,000 – ₱35,000/month, depending on experience
  • Government-mandated benefits (SSS, PhilHealth, Pag-IBIG)
  • Opportunities for career growth within an expanding international brand
  • Hands-on exposure to specialty beverage operations and brand training

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