
Restaurant Manager
2 days ago
A. Ensures Customer Satisfaction
- Executes Quality Service and Cleanliness Standards of the Restaurant
- Ensures an environment of Customer Awareness by supervisors and staff; monitors Customer Feedback; follows up on complaints and takes corrective actions to ensure Customer Satisfaction.
B. Oversees the Implementation of Sales Building Activities of the Restaurant
- Recommends, coordinates, and assists in the implementation of Sales Building Programs with the Operations/ Concept Manager.
- Conducts analysis and evaluation of current marketing trends and program results.
C. Manages Employee Relations and Productivity
- Assists in the selection of new personnel; recommends promotions and oversees execution of training and development of the personnel in his/her Restaurant.
- Coaches employees to ensure their understanding of Company Quality Service and Cleanliness standards.
- Ensures timely completion of performance appraisals within the restaurant according to guidelines; conducts formal performance appraisals of supervisors and validates the performance of staff members accomplished by the supervisors.
- Maintains positive employee relations by promoting Teamwork and administering fair feedback and communication system within the restaurant.
D. Manages Financial Resources
- Monitors Sales, Labor Cost and other controllable costs by identifying deviations from desired/ planned results.
- Manages inventory of all supplies issued to his department.
- Controls restaurant expenses according to plan/ budget; reviews store performance on a weekly basis; conducts business reviews on a periodic basis and makes recommendations accordingly.
- Develop and execute a corrective action plan on identified cost deviations from any of the above.
E. Performs and Completes Necessary Reports and Administrative Requirements on Time
- Staff Schedules
- Validates Payroll Computation
- Validates Tip Computation
- Operations Sales Report
- Periodic Reports
- Other reports required by his/her superior
F. Assumes Command Responsibility for the Disciplines, Attendance and Job Performance of all Personnel under Him/Her.
I. Trains New Hires (Supervisors/ Staff)
J. Performs Other Related Duties and Functions Assigned by his/her Superior
Job Specifications:
- Graduate of any four (4) year course
- With at least three (3) years of working experience in the same position preferably in Casual Dining and/or Fine Dining Restaurant
- Knowledgeable in PnL, Store Marketing, and People Management
- Ability to Interview, Hire, and Train staff
- With Excellent Communication Skills
- Can work long hours
- Available to start ASAP
- Willing to be Assigned in SM Manila
JOIN US
- Excellent career growth and development opportunities
- Competitive salary and Service Charge
- With Sales Incentives
- 10% discount on all Viva Food Restaurants
Job Type: Full-time
Pay: Php30, Php40,000.00 per month
Benefits:
- Employee discount
- Health insurance
- Life insurance
- Opportunities for promotion
- Promotion to permanent employee
Work Location: In person
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