Travel and healthcare account
5 hours ago
About the role
This is an exciting opportunity to join CORPORATE VISIONS INC' as a Travel and healthcare account | virtual process | 1 day process. This full-time role will be based in Luz Cebu City Cebu and involves providing top-notch customer service to clients within the Call Centre & Customer Service industry.
What you'll be doing
- Handling inbound customer inquiries and complaints via phone, email, and chat
- Resolving customer issues efficiently and effectively, ensuring a positive customer experience
- Maintaining detailed records of customer interactions and transactions
- Providing accurate information and guidance to customers on products and services
- Collaborating with cross-functional teams to address complex customer concerns
- Continuously seeking opportunities to improve customer service processes and procedures
What we're looking for
- Excellent communication and interpersonal skills with the ability to handle difficult conversations
- Strong problem-solving and decision-making abilities
- Proficient in using customer service software and databases
- Proven track record of delivering high-quality customer service
- Flexibility to work in a fast-paced, dynamic environment
- Commitment to providing an exceptional customer experience
What we offer
At CORPORATE VISIONS INC', we are dedicated to creating a positive and supportive work environment for our employees. We offer competitive salaries, opportunities for career advancement, and a range of benefits, including healthcare coverage, retirement plans, and generous paid time off. Additionally, we prioritize work-life balance and provide flexible work arrangements to help our employees thrive both professionally and personally.
About us
CORPORATE VISIONS INC' is a leading provider of travel and healthcare services, committed to delivering innovative solutions that exceed our customers' expectations. With a strong focus on customer satisfaction and a talented team of professionals, we have established ourselves as a trusted partner in our industry. Join us and be a part of our continued growth and success.
Apply now for this exciting opportunity and become a key member of the CORPORATE VISIONS INC' team
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