Technical Support Specialist

20 hours ago

Taguig, National Capital Region, Philippines iOPEX Technologies Full time $50,000 - $100,000 per year

Embrace the freedom with iOPEX technologies. Join our awesome journey today

We are looking for awesome tech-savvy professionals who wants to join our # team

  • Technical Support Specialist (Pre-dominantly Non-voice)

  • Technical Support System Specialist (Pre-dominantly Non-voice)

  • Technical Sales Specialist (Pre-dominantly Non-voice)
  • Technical Support Representative (US Voice/Non-voice)
  • Technical Service Support Representative (Pre-dominantly Non-voice)
  • Technical Service Support Representative - Level 2 (Pre-dominantly Non-voice)

Requirements:

  • Should have at least 1 year of Technical support experience on a BPO set up
  • 6 months of sales experience is a plus but not required
  • Must be willing to work onsite on a night/shifting schedule in BGC, Taguig

Job Description:

  • Provide technical support and issue resolution to our customers through ongoing issue triaging via email or remote web session
  • Collaborate with peers, mentors, our knowledge base, community forums and other internal tools, to provide the most effective, world-class solutions to our customers
  • Reproduce issues in-house and respond to customers in a timely manner

Other info:

  • Application Process: 1 Day hiring (Onsite Process depending on the availability of the hiring managers)
  • Work set up: Onsite
  • Schedule: Shifting
  • Salary Range: Your current and expected salary as well as your interview with the hiring managers will be considered for the offer

What's in it for you?

Our people enjoy some amazing perks, check out a few below:

  • Competitive salary package
  • Exciting employee engagement activities
  • Stability (Continuously getting pioneer accounts)
  • Learning sessions every week
  • Fast career growth
  • Free Parking Passes
  • Accessible location
  • HMO
  • Leave credits/Leave conversions
  • Night differential
  • Uncapped annual appraisal
  • 2 days off

And most importantly, you'll be part of a growing company with dynamic and engaging team.

Interested? Here are ways to reach us:

  • Please make sure to complete this application form:
  • Send a message to | Yan & Krizia)
  • Walk in and look for YAN & KRIZIA- our office located at 12th Floor SIX/NEO (previously Net Lima) 26th street 5th avenue BGC, Taguig

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