Recruitment Account Manager

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description
The Recruitment Account Manager specializing in IT/technical hiring is responsible for managing client relationships and delivering tailored talent acquisition solutions for technical roles. This role demands deep knowledge of the IT industry, exceptional relationship management, and strategic recruitment expertise to attract and secure top technical talent.

Duties And Responsibilities
*Client Relationship Management*

• Act as the primary point of contact for IT clients, understanding their unique technical hiring needs.
• Build strong, trust-based relationships with hiring managers, HR teams, and technical leads.

*Technical Recruitment Strategy Development*

• Collaborate with clients to create strategic hiring plans for roles such as software engineers, data scientists, cloud architects, and other IT positions.
• Stay updated on IT trends, tools, and technologies to provide market insights and hiring recommendations.

*Candidate Sourcing and Engagement*

• Oversee sourcing strategies, leveraging platforms like GitHub, Stack Overflow, LinkedIn, and niche job boards.
• Conduct candidate assessments, focusing on technical competencies, culture fit, and career alignment.
• Build and nurture talent pipelines for critical and recurring technical roles.

*Team Collaboration and Training*

• Guide recruitment teams in understanding technical job descriptions and requirements.
• Provide mentorship and training on best practices in IT recruitment.

*Performance Management and Reporting*

• Track and analyze recruitment metrics such as time-to-hire, quality of hire, and offer acceptance rates.
• Present data-driven insights to clients and internal stakeholders for continuous process improvement.

*Problem Solving and Issue Resolution*

• Address challenges such as skill shortages, client-candidate mismatches, and counteroffers.
• Propose innovative solutions to overcome technical recruitment obstacles.

KPIs

• Time to Fill
• of Candidates screened that are accepted by the Hiring Manager
  
• Fill Rate
• Job Offer Acceptance

Competencies
*CORE*

• Competency Management
• HR Analytics - Talent Analytics
• HR Employer Brand Development
• Strategic Business Partnering
• Strategic Workforce Planning
• Talent Acquisition Assessment and Selection
• Talent Acquisition Delivery
• Talent Acquisition Strategizing

*SUPPORT*

• Complex Change Project Management
• HR Strategy Development
• HR Systems Thinking
• Solutions Insighting and Development
• Strategic Communication
• Target Operating Models - Business Process Improvement

*EMERGING*

• HR Technology Enablement

Hiring Requirements
Skills and Qualifications

• Proven experience of at least 10 years in IT recruitment or technical hiring.
• Strong understanding of IT roles, programming languages, frameworks, and tools (e.g., Java, Python, AWS, DevOps, etc.); infrastructure roles, data center, cloud engineering, etc.
• Excellent relationship management and negotiation skills.
• Ability to analyze recruitment data and implement actionable improvements.
• Familiarity with technical assessment tools and methodologies.
• Knowledge of local and international hiring trends in the IT industry.

Equal Opportunity Employer
Globe's hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.

Globe's Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.