
Client Success Manager
4 days ago
Who We Are
Evo Tech Software Solutions Inc. is a highly motivated team of professionals based in Cebu, Philippines, committed to providing tailored services to Carbon6's suite of solutions. With expertise in Web Development, e-Commerce Management, Data Analytics, and Graphic Design, we offer globally competitive solutions that empower our clients' businesses to excel in today's market.
By design, we combine your vision for your brand with our creative and technical capabilities to design the right user experience. We make sure that your customers or users discover your product not only appealing, but also useful.
Empowering your company with cutting-edge software solutions. Our skilled team adapts to tech trends, ensuring your excellence in innovation through development.
With BPO, we aim to enhance efficiency and service delivery with our versatile business support. We evolve to offer swift, improved customer service solutions.
Job Highlights
- Manage 5–10 Amazon ad clients with strong communication and reporting skills.
- Remote role with flexible working from anywhere.
- Work with a growing Amazon advertising agency and develop into a team leader.
Job Description
We are hiring a Client Success Manager to serve as the main point of contact for our Amazon advertising clients. You'll lead communication, deliver performance reports, align internal teams with client goals, and ensure service is executed at a high level.
This is a remote, full-time position, requiring overlap with U.S daytime hours. You'll manage multiple accounts, lead client calls, present reports, and coordinate with our PPC team to get things done.
While you won't manage ads directly, you should be confident interpreting campaign data, reviewing ad setups, and jumping in for small, time-sensitive tasks when needed.
Key Responsibilities
- Manage 5–10 active Amazon advertising client accounts.
- Lead client meetings, present results, and track action items.
- Generate and present custom reports tailored to client goals.
- Communicate with empathy, confidence, and clarity.
- Collaborate with internal PPC team to ensure deliverables are met.
- Review campaign performance and ensure account work is accurate.
- Assist with small tasks or QA during urgent moments.
Requirements
- 2+ years of client-facing experience (Client Success, Account Management, etc.).
- Excellent English communication skills (written and verbal).
- Strong organizational skills and ability to manage multiple priorities.
- Ability to create, customize, and confidently present performance reports.
- Working knowledge of Amazon PPC data and metrics.
- Empathetic but assertive communicator who builds trust with clients.
- Familiarity with Amazon advertising or e-commerce marketing.
What We Offer
- 100% remote work flexibility (U.S. hours).
- Supportive and collaborative team culture.
- Career growth opportunities, including a path to management.
- Salary based on experience, with long-term potential.
If you're detail-oriented, client-focused, and thrive in a fast-paced digital environment - apply now and join our team.
Job Type: Full-time
Benefits:
- Health insurance
- Opportunities for promotion
- Paid training
- Work from home
Work Location: Remote
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