WFH Operations/Admin Assistant

1 day ago

Manila, National Capital Region, Philippines Brunt Work Full time ₱63,000 per year

Job Role Summary/Overview

We're looking for an Operations & Admin Assistant who supports the day-to-day running of our platform. This is a hands-on role that ensures orders are processed efficiently, customers are responded to promptly, and coordination across logistics and suppliers is smooth. You'll play a key part in helping chefs get the best produce, while supporting local suppliers behind the scenes. This role involves regular communication with both customers and suppliers, so strong English language skills—particularly verbal—are essential.

Job Highlights

  • Monthly Rate: Approximately PHP 63,000
  • Paid Hours per Week: 40

  • Schedule: Sunday to Thursday, 9:00am - 6:00pm, with an hour of unpaid break | Melbourne, Australia time

  • Work Arrangement: Work from home

  • Contract: Independent Contractor

Side note: Since this is a permanent work-from-home position and an "Independent Contractor" arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

Responsibilities

  • Process daily customer orders through our internal systems
  • Send packing slips and order confirmations to suppliers
  • Clarify and follow up on order details with producers and logistics partners
  • Monitor live order changes and ensure timely updates across all parties
  • Respond to customer inquiries (via email/chat and occasional voice calls)
  • Book freight and coordinate logistics schedules where needed
  • Maintain accurate admin records (order logs, delivery confirmations, etc.)
  • Liaise with bookkeeping/accounting staff – a basic understanding of invoicing or order documentation is advantageous

Requirements

  • Excellent verbal and written English communication skills
  • Comfortable communicating directly with customers and suppliers in a professional, clear, and confident manner, can be in written/email form, but preferably verbal as well
  • Experience in admin, logistics, e-commerce, or marketplace operations
  • Proactive and comfortable working across multiple tools and platforms
  • Bonus: Familiarity with food supply chains, logistics platforms, or customer support systems
  • Advantageous: Experience using Slack, HubSpot, and Microsoft Office tools (Word, Excel, Outlook)

ZR_26116_JOB

Reminder

  • Kindly apply directly to the link provided; you will be redirected to BruntWork's Career Site. Complete the initial requirements, including the voice recording, pre-screening assessment, and technical check of your computer/device.

Independent Contractor Perks

  • Permanent work from home
  • HMO Coverage for eligible locations
  • Immediate hiring

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