Medical Claims Representative

9 hours ago

Pasig, National Capital Region, Philippines Eastvantage Full time $15,000 - $25,000 per year

About the role

Eastvantage Business Solutions Inc. is looking for a full-time Customer Service Representative to join our thriving healthcare account team. In this dynamic role, you will be responsible for handling claims and billing inquiries, providing excellent customer service to our clients and their patients.

What you'll be doing

  • Respond to inbound calls from clients and patients in a professional and courteous manner
  • Investigate and resolve customer inquiries and complaints related to claims and billing
  • Accurately document customer interactions and update customer records
  • Work closely with the billing and claims teams to ensure timely and efficient resolution of issues
  • Identify opportunities to improve customer experience and recommend process improvements
  • Adhere to all company policies, procedures and quality standards

What we're looking for

  • 1-2 years of experience in a customer service or call centre role, preferably in the healthcare industry
  • Strong communication and interpersonal skills with the ability to build rapport with customers
  • Excellent problem-solving and critical thinking skills to effectively handle complex customer inquiries
  • Proficient in using computer systems and customer relationship management (CRM) software
  • Comfortable working in a fast-paced, target-driven environment
  • A team player with a positive attitude and a commitment to delivering exceptional customer service

What we offer

At Eastvantage, we strive to create an engaging and supportive work environment where our employees can thrive. We offer competitive compensation, comprehensive health benefits, and opportunities for career advancement. Our focus on work-life balance includes flexible scheduling and remote work options. Join our growing team and be part of our mission to deliver exceptional customer service in the healthcare industry.

About us

Eastvantage Business Solutions Inc. is a leading provider of business process outsourcing services, specializing in customer service, back-office support, and digital solutions. With a strong presence in the Philippines, we serve clients across various industries, including healthcare, finance, and telecommunications. Our commitment to innovation, quality, and employee development has earned us a reputation as a trusted partner for our clients.

If you're ready to take on this exciting role, 
apply now
 and let's discuss how your skills and experience can contribute to our success.

  • Medical Claims Analyst- AR

    2 weeks ago

    Pasig, National Capital Region, Philippines HCM Nexus Full time $40,000 - $60,000 per year

    Job DescriptionWe are looking for a Medical Claims Analyst (AR) to join our growing US Healthcare team. This role involves handling both inbound and outbound calls (30% outbound) to ensure accurate and timely resolution of accounts receivable and medical claims. You'll collaborate with healthcare providers and insurance representatives to process claims...

  • Medical Claims Analyst

    2 days ago

    Pasig, National Capital Region, Philippines Lennor Group Full time

    Our brand, Lennor Metier Consulting , a DOLE-licensed headhunting and recruitment agency in the Philippines, is proud to partner with a global RCM Company in their search for a Medical Claims Analyst based in Ortigas .Industry: HealthcareSalary Range: ₱35,000 PackageWork Setup: OnsiteWork Schedule: Night ShiftLocation: OrtigasJob OverviewWe are looking for...

  • Medical Claims Analyst

    1 week ago

    Pasig, National Capital Region, Philippines MED-METRIX INTERNATIONAL PH-I, INC. Full time ₱250,000 - ₱450,000 per year

    Join our dynamic team and make a meaningful impact in the healthcare industry. As a Medical Claims Analyst, you'll play a pivotal role in ensuring accurate claims processing while advancing your career in a supportive and innovative environment. Enjoy competitive benefits upon hire, ongoing professional development, and the satisfaction of helping others...

  • Medical Claims Specialist

    1 week ago

    Pasig, National Capital Region, Philippines Connext Full time ₱400,000 - ₱800,000 per year

    Job SummaryThe Medical Claims Specialist is responsible for the timely submission of technical or professional medical claims to insurance companies. This role involves verifying patient and billing information, editing claims for compliance, resolving denials, and communicating with both payers and internal teams.Responsibilities• Utilize various...

  • Medical Claims Specialist

    1 week ago

    Pasig, National Capital Region, Philippines Connext Global Solutions Inc Full time ₱40,000 - ₱80,000 per year

    Job SummaryThe Medical Claims Specialist is responsible for the timely submission of technical or professional medical claims to insurance companies. This role involves verifying patient and billing information, editing claims for compliance, resolving denials, and communicating with both payers and internal teams.Responsibilities• Utilize various...

  • Medical Claims Analyst

    11 hours ago

    Pasig, National Capital Region, Philippines Comrise Full time ₱72,000 - ₱96,000 per year

    Job Purpose:The Medical Claims Analyst is responsible for collections, account follow up, billing and allowance posting for the accounts assigned to them.Duties and Responsibilities:Follow-up with payers to ensure timely resolution of all outstanding claims, via phone, emails, fax or websitesMeets and maintains daily productivity/quality standards...

  • Medical Customer Service Representative

    6 days ago

    Pasig, National Capital Region, Philippines Risewave Consulting, Inc. Full time ₱150,000 - ₱250,000 per year

    We are seeking a professional and detail-orientedMedical Customer Service Representativeto support patients by answering inquiries, resolving billing issues, and collecting self-pay balances over the phone.Key Responsibilities:Respond to patient calls regarding billing, claims, and paymentsProcess credit card payments and resolve account balancesNavigate...

  • medical records

    1 week ago

    Pasig, National Capital Region, Philippines Prime Hospital and Medical Center Pasig Full time ₱250,000 - ₱500,000 per year

    Duties and Responsibilities:A. Records ManagementMaintain and update patient medical records and hemodialysis treatment logs.Ensure completeness, accuracy, and confidentiality of all patient information.File and retrieve patient charts and records efficiently.Encode and track dialysis treatment sessions and laboratory results in the hospital system.B. ICD-10...

  • Claims Specialist

    1 week ago

    Pasig, National Capital Region, Philippines Eastvantage Business Solutions Full time ₱250,000 - ₱330,000 per year

    We're Hiring: Customer Service Representative (Healthcare/Medical Account)Onsite | Night Shift | Competitive SalaryAre you a seasoned CSR professional with a passion for healthcare and helping others? We're looking for a dedicated Customer Service Representative to join our team and support a leading Healthcare/Medical Account.Role Overview:As a CSR expert,...

  • Claims Benefit Manager

    2 days ago

    Pasig, National Capital Region, Philippines Hive Health Full time ₱1,200,000 - ₱1,500,000 per year

    Ready to make an impact? At Hive Health and HPPI, a subsidiary of Hive Health, we're on a mission to make healthcare radically more accessible for all-and we need passionate, driven individuals to help us make it happen. If you thrive in a fast-paced, innovative environment and want to work on solutions that truly matter, we'd love to meet youAbout the...