Customer Service and Operations

3 days ago

Work from Home, Philippines REGARDS Full time ₱70,200 - ₱87,600 per year

OPERATIONS COORDINATOR – FULL TIME (REMOTE)

READ FULL POST BEFORE APPLYING – APPLICATIONS WITHOUT A VIDEO WILL NOT BE CONSIDERED

We're looking for a smart, articulate, and detail-oriented Operations Coordinator to join our team. This role is key to ensuring smooth order processing, clear communication, and exceptional service to both suppliers and customers.

What You'll Do:

  • Communicate with suppliers regarding product availability, order details, timelines, and shipping.
  • Update customers on their order status, resolve inquiries, and ensure they receive exceptional service.
  • Process orders accurately from start to finish, including entering details into our systems and coordinating with relevant teams.
  • Monitor timelines to ensure orders are fulfilled on schedule.
  • Proactively follow up on pending items to avoid delays.
  • Maintain organized records of communications, orders, and supplier agreements.

What We're Looking For:

  • Minimum 2 years of experience in customer service.
  • Excellent command of the English language — both written and verbal.
  • Strong communication skills — you can convey information clearly, confidently, and professionally.
  • Highly organized with strong attention to detail.
  • A quick thinker who can problem-solve and adapt to changing situations.
  • Tech-savvy with the ability to learn new tools quickly.
  • Reliable, self-motivated, and committed to meeting deadlines.
  • Experience in operations, supply chain, or order processing.

How to Apply:

  • Submit your resume.
  • Submit a video of yourself (1–2 minutes) explaining why you believe you are the right fit for this role. Applications without a video will not be reviewed.

Job Type: Full-time

Pay: From Php175.00 per hour

Benefits:

  • Work from home

Language:

  • English (Required)

Work Location: Remote

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