Customer Service representatives Wfh and WOS WORK ON SITE CHAT SUPPORT NON VOICE COLLECTION HEALTHCARE GAMING ACCOUNT CONTENT MODERATOR
14 hours ago
Company Description
Can you work on site
Role Description
This is a full-time on-site role located in Taguig for various positions, including Customer Service Representatives, Work-from-Home (WFH) support, Work-on-Site (WOS) support, Chat Support, Non-Voice, Collections, Healthcare, Gaming Account, and Content Moderator roles. Responsibilities include addressing customer inquiries, providing quality support, managing customer interactions, ensuring customer satisfaction, resolving concerns, and maintaining professionalism in all engagements.
Qualifications
- Proficiency in Customer Service, Customer Support, and delivering exceptional Customer Experience
- Strong skills in maintaining Customer Satisfaction and improving Quality of Service
- Ability to communicate effectively, both in writing and verbally
- Problem-solving and critical thinking abilities
- Flexibility with shift schedules and a commitment to working on-site in Taguig
- Experience with healthcare, gaming accounts, or content moderation is a plus
- High school diploma or equivalent; additional certifications are an advantage
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