Customer service representative chat support and content moderator healthcare account wfh or work onsite
4 days ago
Company Description
Up to 40k pffer work on site only
Role Description
This is a full-time role for a Customer Service Representative specializing in chat support and content moderation for a healthcare account. The employee will handle customer inquiries, provide timely responses via chat, ensure a positive customer experience, and maintain quality and content standards. Additional responsibilities include resolving customer issues, addressing user concerns, and adhering to client policies and procedures. This on-site position is located in Taguig.
Qualifications
- Strong skills in Customer Service, Customer Satisfaction, and Customer Experience
- Proficient in Customer Support and managing customer inquiries effectively
- Excellent written communication and problem-solving abilities
- Ability to remain detail-oriented and professional while moderating content
- Familiarity with healthcare industry or related domains is an advantage
- Willingness and flexibility to work on-site in Taguig
- Experience in a chat support or content moderation role is a plus
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Taguig, National Capital Region, Philippines Fastrising Full time ₱25,000 - ₱40,000 per yearCompany DescriptionUp to 40kRole DescriptionThis is a full-time on-site role located in Taguig for a Customer Service Representative with chat support and content moderation responsibilities. The role involves providing excellent customer support via chat, addressing inquiries, resolving issues, and ensuring customer satisfaction. Additional responsibilities...
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