Content Moderator

18 hours ago

Taguig, National Capital Region, Philippines iOPEX Technologies Full time ₱250,000 - ₱500,000 per year

Join our awesome # team

We are looking for awesome professionals for our # team

No experience required:

  • Customer Service Healthcare (Local Tagalog - Voice Account)
  • Customer Service Healthcare (Local Tagalog - Non-voice Account)
  • Customer Service Financial (Local Tagalog/Bisaya- Non-voice/Voice Account)
  • Customer Service | Document Specialist (US 100% Non-Voice Account)
  • Customer Service Associate (US Voice Account)

With at least 6 months - 1 year of BPO experience

Technical Support:

  • Technical Support Specialist (Pre-dominantly Non-voice)

  • Technical Support System Specialist (Pre-dominantly Non-voice)

Customer Service:

  • Customer Service Specialist II (US Voice Account)
  • Customer Service Healthcare Specialist (US Voice Account)
  • Customer Service Specialist (US Voice Account)

Sales:

  • Retention and Renewals Specialist (US Voice Account-with 50k performance bonus)
  • Outbound Sales Specialist (US Voice Account-with 50k performance bonus)

Available Content Moderation roles:

  • Video Moderator I & II (US Non-Voice Account) - with at least 1 year of experience
  • Content Moderator (US Non-Voice Account) - at least 6 months experience

What you'll be doing

  • Review user-generated content across various online platforms and identify any inappropriate, harmful or policy-violating material
  • Take appropriate actions to remove, flag or escalate content as per company guidelines
  • Provide detailed reports on content moderation activities and trends
  • Collaborate with cross-functional teams to continuously improve content moderation processes and policies
  • Train and mentor junior content moderators to ensure consistent application of moderation standards
  • Stay up-to-date with evolving online safety regulations and best practices in the industry

Qualifications:

  • Should be a Senior High School or High school old curriculum graduates
  • Good English written and verbal communications skills
  • With at least 6 months of Content/Video Moderator experience on a BPO set up
  • Should be willing to work onsite on a predominantly night/shifting schedule in BGC, Taguig

Other info:

  • Application Process: 1 Day hiring (Onsite Process depending on the availability of the hiring managers)
  • Work set up: Onsite
  • Schedule: Shifting
  • Salary Range: Your current and expected salary as well as your interview with the hiring managers will be considered for the offer

What's in it for you?

Our people enjoy some amazing perks, check out a few below:

  • Competitive salary package
  • Exciting employee engagement activities
  • Stability (Continuously getting pioneer accounts)
  • Learning sessions every week
  • Fast career growth
  • Accessible location
  • HMO
  • Leave credits/Leave conversions
  • Night differential
  • Uncapped annual appraisal
  • 2 days off

And most importantly, you'll be part of a growing company with dynamic and engaging team.

Interested? Here are ways to reach us:

  • Please make sure to complete this application form:
  • Send a message to | Yan & Krizia)
  • Drop by our office and look for YAN & KRIZIA- our office located at 12th Floor SIX/NEO (previously Net Lima) 26th street 5th avenue BGC, Taguig

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