
Pre-Sales Engineer
23 hours ago
Responsibilities
- Lead technical engagement in enterprise sales cycles.
- Design AI-driven solutions for contact center challenges.
- Deliver demos and presentations on GenAI, Agentic AI, RAG, LLMs.
- Develop solution architectures and respond to RFPs/RFIs.
- Advise on AI adoption and integration with CCaaS platforms.
- Track AI trends and competitor solutions.
Qualifications
- 6+ years in Contact Centre, Pre-sales, or Solution Engineering.
- Strong knowledge of LLMs, RAG, Conversational & Agentic AI.
- Experience with CCaaS (Genesys, Avaya, Five9, NICE, Amazon Connect).
- Excellent communicator with enterprise sales experience.
- Fluent in English; willing to travel across India/APAC.
Industry Background
- 7+ years in Contact Centre domain.
- Experience in Conversational AI preferred.
- Project management/consulting and account management expertise.
Job Type: Full-time
Pay: Php50, Php75,000.00 per month
Benefits:
- Paid training
Work Location: In person
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