Customer Relations Ambassador 1
6 days ago
Department
Ownership Solutions
Job posted on
Aug 29, 2025
Employment type
Regular
Handle and assess the concerns received from multiple platforms within a standard turnaround time.
Ensure that all the raised concerns have tickets in Salesforce Service Cloud and endorse to the resolution group accordingly:
o Level 1 Concerns: Resolve concern within 24 hours.
o Level 2 and 3 Concerns: Coordinate, assign the ticket within 24 hours, and/or follow up with the resolution group to close out concerns to hit the set turnaround time.
o Level 4: consult upper management for proper handling
- Acknowledge, update, and communicate with the customers through the following channels.
o Face to Face meetings – assist walk-in clients (internal/external)
o Email – acknowledge/respond/assign email-to-tickets
o SMS and Chats via Viber and WhatsApp – Acknowledge/respond and create the corresponding tickets for endorsement/resolution
o Calls via Zoom, Viber, and WhatsApp – Respond to incoming calls and acknowledge/resolve as appropriate and ticket call histories
Consolidate, review, ensure accuracy and completeness on the submitted requirements for the contract amendment request
Able to strictly monitor each request by updating the Masterfile in a timely manner, properly classified, filed, and stored per step-process
Able to handle different types of clients and complaints
Build customer relationships by managing client's expectations and providing complete information/resolution on the concern
Hit the target CSAT/NPS scoring by developing strategies to ensure positive customer experiences for every transaction
-
Brand Ambassador
4 days ago
Manila, National Capital Region, Philippines Ipolymer Solutions Corp. Full time ₱218 per yearWe Are Urgently Hiring: Brand Ambassador (Baby Bright – Cosmetics | Project-Based)Location: Assigned retail stores within Metro ManilaEmployment Type: Project-Based / Contract (with possible extension based on performance)About the RoleIpolymer Solutions Corporation, the exclusive distributor of Baby Bright cosmetics in the Philippines, is looking for...
-
Brand Ambassador
2 days ago
Manila, National Capital Region, Philippines Virtual Assistant Broker Solutions OPC Full time ₱50,000 - ₱100,000 per yearAbout the roleWe are seeking driven and results-oriented Brand Ambassadors to help us expand our client base in Australia. This role is ideal for professionals with experience in Business Development, Sales, or Account Management, but who are open to a performance-based arrangement.As a Brand Ambassador, you will represent our company, build relationships,...
-
Ambassador, Slot Operations
6 days ago
Manila, National Capital Region, Philippines Melco Resorts & Entertainment Full time ₱30,000 - ₱1,200,000 per yearREQ13208 Ambassador, Slot Operations (Open)Position SummaryThe Ambassador, Slot Operations is responsible for warmly welcoming guests to City of Dreams Manila and explaining our gaming machines product and how to play the gaming machines.He / She is explains our Players Club programme to our guests, and signs them up as members.He / She also celebrates wins...
-
Customer Relations
6 days ago
Manila, National Capital Region, Philippines LTS Luminex Corporation Full time ₱600,000 - ₱1,200,000 per yearJob Description:To meet agreed on sales targetsDevelop and maintain customer relationshipMaintain a high level of customer satisfaction with each of our clients.Actively pursue all opportunities within your sales territory to maximize sales revenue potential for your entire territory.Abide by the established working conditions and/or work hours as may be...
-
Customer Relations
1 week ago
Manila, National Capital Region, Philippines Robinsons Land Corp Full time ₱400,000 - ₱800,000 per yearGo Back To JobsCustomer Relations & Security ManagerBridgetowne Estate, E. Rodriguez Jr. Avenue, Brgy. Ugong Norte, Quezon City, Quezon City, Metro Manila, PhilippinesAPPLY FOR THIS JOBSHARESection/UnitOPUS- SecurityJob posted onOct 17, 2025Employee TypeProbationaryExperience range (Years)5 years - 10 yearsThe Customer Relations & Security Manager is...
-
BPO Customer Care Senior Representative
4 days ago
Manila, National Capital Region, Philippines NTT DATA Full time ₱250,000 - ₱500,000 per yearOverview: As a Customer Care Specialist (Tier 1), you will be responsible for handling inbound calls from existing and potential customers. You are directly accountable for meeting and exceeding client goals as they relate to service levels and quality of calls within a team-driven and fast-paced work environment. Successful incumbents will have a keen...
-
Logistics and Customer Relations Officer
11 hours ago
Manila, National Capital Region, Philippines Baomi Dumplings Full time ₱144,000 - ₱288,000 per yearLooking for a Dispatch and Customer Relations Officer to be based in San Andres Bukid, ManilaJumbo Siomai Manila (Wholesale Partner of Baomi Dumplings) are looking to expand our team that will pioneer the growth with the company and be here in the long run with us.Details of Work:7AM to 7PM (with 1 hour flexible lunch break)Monday to SaturdayJob...
-
Customer Relations Manager
4 days ago
Manila, National Capital Region, Philippines United Asia Automotive Group Inc. Full time ₱1,200,000 - ₱2,400,000 per yearLooking for a job that offers career advancement?Apply now in one of the TOP TEN Automotive Distributors here in the PhilippinesThe BIGGEST distributor of BAIC BRAND is in need of Customer Relations Manager.MAJOR RESPONSIBILITIES:Manage the day-to-day operations of the department, ensuring smooth workflow and efficient service delivery.Coordinate the...
-
Customer Relations Manager
6 days ago
Manila, National Capital Region, Philippines LTS Luminex Corporation Full time ₱600,000 - ₱1,200,000 per yearCRM for ARCHICreate and execute a strategic sales plam that expands our customer base and extends the company's global reachMeet with potential clients and grow long lasting relationships that address their needs.Recruit sales represenatives, set objectives, train & coach them and monitor their performanceIdentify knowledge gaps within the team and develop...
-
Customer Service Representative
10 hours ago
Manila, National Capital Region, Philippines Vista Musical Instruments Full time ₱150,000 - ₱250,000 per yearVista Musical Instruments is an innovative, global collective of music-related brands dedicated to building meaningful products and experiences for the music community. Brands include MONO, Harmony, Heritage Guitars, Teisco, Swee Lee, Dawsons, and Manny's. Vista Musical Instruments is headquartered in Singapore, with operations in the USA, UK, and APAC, and...