Data Entry Specialist

2 weeks ago

Mandaluyong City, National Capital Region, Philippines ISTA Personnel Solutions Full time $104,000 - $130,878 per year

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Healthcare Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you

Account Specific Roles and Responsibilities:

Document Management and Data Entry

  • Process documents uploaded into the Brightree Document Management System.
  • Ensure accuracy and completeness of uploaded records.
  • Maintain organized digital filing systems for quick retrieval and compliance purposes.

Billing and Payment Posting

  • Post incoming payments and process billing activities in the Brightree system.
  • Verify and reconcile payment entries to ensure accuracy.
  • Address discrepancies in payments or billing issues promptly.

Fax Processing

  • Monitor and manage a shared inbox for incoming fax requests.
  • Categorize faxes based on their nature (e.g., pickup requests, renewals, changes).
  • Assign priority levels to faxes and ensure timely processing based on urgency.
Requirements
  • At least 6 months Healthcare BPO experience
  • Data Entry experience is an ADVANTAGE
  • Familiar with Brightree is an ADVANTAGE
  • Proficiency with MS Tools (Excel, Outlook)
  • Good verbal and written English communication skills
  • Willing to work onsite in Shaw Blvd, Mandaluyong
  • Amenable working night shift
Benefits

What can we offer you?

  • Competitive salary and benefits
  • Health Insurance with free dependents*
  • 10%-night differential
  • Attendance Bonus
  • Paid time off
  • Convertible to cash leave credits
  • Performance Appraisal
  • Work-life balance
  • A focus on growing your career path with us
  • We encourage you to follow your passions and learn new skills

Our commitment to you

  • Strong culture and values-driven leadership
  • We create opportunities for you to learn and grow at any stage of your career
  • Continuous learning and innovation
  • We foster an all inclusive environment where everyone thrives

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