Learning Experience Manager

Learning Experience Manager | BacoorApply locations Bacoor, Cavite, Philippines posted on Posted Yesterday time left to apply End Date: April 12, days left to apply) job requisition id R_2411_15810About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United

States. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages.

Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community.

Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. What does a Learning Experience Manager do? Think of yourself as the "Training Master" that works in tandem with Operations.

As a Learning Experience Manager, you will manage the initiation, development, and implementation of the TaskUs training department's site-wide initiatives and drive campaign-specific training programs for Team Leaders and Teammates. You will create and maintain materials related to maximizing campaign task mastery and personal development. You will be a pioneer of all campaign-specific training needs and programs in the organization.

You will also create and execute TL and TM development training which includes detailed curriculum, training, and evaluation. You will provide campaign-specific training that is sufficiently technical but engaging. You will act as the in-house expert, maintain all relevant training materials and documents for all levels for trainees; from new teammates to tenured team leaders.

You will ensure that all training provided is aligned with the specific campaign and TaskUs' broader business objectives. Additionally, you will propose and publish a year-long training calendar with specific quarterly objectives. Lastly, you will plan total training policies, programs, new testing tools, methods, and systems to ensure products and services meet quality standards while also working directly with the teams and communicating effectively with the Operations Director, Operations Manager, and their US counterparts.

What is it we're looking for? You need the experience, so if you have at least 5 years of managerial and/or supervisory role, then you're qualified We need someone who's excellent in presentation, communication, and interpersonal skills.

You must be highly independent and motivated with the commitment to oversee projects to completion and the ability to adapt and level any training materials to a given audience. Also, you must be knowledgeable in using Google and MS Office applications. How

We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application.

Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs, we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances.

Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL