Customer Service Representative

1 week ago

Quezon City, National Capital Region, Philippines Probe CX Full time ₱250,000 - ₱500,000 per year

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.

Accountability and Dependability

  • Takes personal responsibility for the quality and timeliness of work and achieves results with little oversight.

Multi-Tasking and Navigation Skills

  • Uses multi-tasking skills to perform tasks while doing multiple tasks while ensuring excellent delivery.

Mathematical Reasoning

  • Uses mathematical techniques to calculate data or solve practical problems.

Customer Focus

  • Builds and maintains customer satisfaction with the products and services offered by the organization.

Adaptability and Flexibility

  • Adapts to changing business needs, conditions, and work responsibilities.

Communication Skills (Verbal and Written)

  • Understands and learns from what others say;
  • Grasps the meaning of information written in English and applies it to work situations;
  • Conveys ideas and facts orally using language the audience will best understand.
  • Languages: English
  • Conveys ideas and facts in writing using language the reader will best understand.

Analytical Thinking

  • Examine data to grasp issues, draw conclusions and find resolutions.

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