Senior IT Specialist

7 days ago

Pasig, National Capital Region, Philippines STUDIO26 CONSTRUCTION Full time ₱900,000 - ₱1,200,000 per year

QUALIFICATION:

  • bachelor's degree in computer science, information technology, or similar.
  • At least 3 years' experience
  • Exceptional ability to provide technical support and resolve queries.
  • In-depth knowledge of computer hardware, software, and networks.
  • Ability to determine IT needs and train end-users.
  • Proficiency in IT helpdesk software, such as Freshservice and SysAid.
  • Experience in documenting processes and monitoring performance metrics.
  • Advanced knowledge of database maintenance and system security.
  • Ability to keep up with technical innovation and trends in IT support.
  • Exceptional interpersonal and communication skills.
  • Willing to be assign in KAPITOLYO, PASIG

MAIN DUTIES AND RESPOSIBILITIES:

  • Consulting with managers and other departments as required.
  • Providing IT assistance to staff and Sites.
  • Training end-users on hardware functionality and software programs.
  • Resolving logged errors in a timely manner.
  • Monitoring hardware, software, and system performance metrics.
  • Updating computer software. as well as upgrading hardware and systems.
  • Maintaining databases and ensuring system security.
  • Documenting processes and performing diagnostic tests.
  • Keeping track of technological advancements and trends in IT support.

Job Types: Full-time, Permanent

Benefits:

  • On-site parking
  • Opportunities for promotion
  • Promotion to permanent employee

Work Location: In person

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