Global Sales Manager

Founded in November 2019, EmpowerU, Inc. has rapidly evolved from its origins within a leading global brand's tele-service support group to become a standalone entity renowned for its exceptional service delivery. Our organization is driven by a culture that emphasizes resilience, excellence, and a strong sense of community. We prioritize the well-being and professional development of our team members, treating each one as a valued internal client. This approach ensures excellence in service delivery and fosters meaningful relationships with all stakeholders.

Core Values:

EmpowerU, Inc. is anchored in four fundamental values, known as the 4Cs: Care, Communication, Camaraderie, and Commitment. These principles guide our interactions with clients and among team members, ensuring a cohesive and supportive work environment.

Care: Our dedication to exceeding client and stakeholder expectations is paramount.

Communication: We maintain transparent and continuous communication to provide exceptional support.

Camaraderie: We foster a culture of inclusivity and unity, making our workplace feel like a second home.

Commitment: Our unwavering pursuit of excellence defines our approach to every task.

Role Overview

Who We're Looking For:

We're seeking a strong, strategic, and highly-driven Global Sales Manager to lead a high-performing remote outbound sales/telesales team. You bring at least 5 solid years of proven experience in sales leadership, particularly with remote, distributed agents, and thrive in a high-pressure, high-ticket sales environment.

This is a hands-on, data-driven, and results-focused role that involves more than just closing deals. You'll be building, managing, and scaling a global sales engine—leading new client acquisition, cancellation saves, cash collections, and performance training and coaching across time zones.

If you're comfortable managing top-performing sales representatives, while keeping them aligned, engaged, and exceeding goals—this is your next leadership move.

What You Bring to the Table

• BPO Outbound calls management experience is a MUST.
• We need someone who leads from the front—calm under pressure, firm but fair, and capable of holding teams to a high standard.
• Must demonstrate exceptional reliability and ownership—able to meet tight deadlines with minimal supervision.
• 5+ years of sales leadership experience (pref. solid outbound sales), preferably managing fully remote teams.
• The candidate should have no less than 5 years of experience in sales, with solid background specifically in outbound telesales, ideally at a senior manager level.
• Proven track record in sales training, coaching, and scaling remote sales agents to hit high-performance targets.
• Understanding of virtual collaboration tools, CRMs (e.g., Salesforce, Go High Level, Aircall), and remote communication best practices.
• Outstanding communication skills in English—verbal, written, and in video or live coaching formats.
• Deep expertise in outbound strategy, customer retention, and cash collection.
• High emotional intelligence and the ability to lead with empathy across time zones and cultures.
• Results-obsessed, highly analytical, and innovative.
• Willingness to work weekends and Philippine holidays, supporting a global team in multiple markets.

Key Responsibilities:

Sales Strategy & Execution

• Develop and execute strategic outbound sales plans to hit and exceed revenue targets.
• Set clear, data-driven goals and KPIs, and regularly update C-level leadership on progress, wins, and course corrections.
• Innovate sales workflows, scripts, and tools suited for remote teams, ensuring productivity and accountability.
• Monitor and report on market trends and industry shifts that impact sales strategy and budget decisions.

Remote Team Hiring, Coaching & Performance Management

• Recruit, onboard, and scale a global team of high-performing remote sales agents.
• Build and execute a structured performance management and improvement framework tailored for distributed teams.
• Deliver impactful virtual coaching, training, and performance feedback to boost skillsets and motivation.
• Identify and address underperformance quickly through individual performance improvement plans.
• Create a culture of ownership, accountability, and recognition, even without a physical office.

Customer Acquisition & Retention

• Drive new acquisition for a high-price-point product, coaching your team to sell value and build trust remotely.
• Maintain strong, long-term client relationships by understanding their evolving business needs and offering tailored solutions.
• Partner with marketing to align demand generation with outbound initiatives.

Cash Collections & Cancellation Saves

• Oversee cancellation save efforts—implementing messaging, offers, and playbooks that retain customers before they churn.
• Manage the entire remote cash collections process, including dispute resolution, escalation paths, and collaboration with Finance.
• Use data to spot trends in cancellations and delinquencies, and take proactive action to minimize financial impact.

Sales Analytics & Continuous Improvement

• Analyze pipeline health, agent performance, collection rates, and churn drivers using CRM dashboards and data tools.
• Provide weekly and monthly reporting to leadership, including forecasts and performance insights.
• Constantly optimize strategies, messaging, and workflows based on live performance metrics.

Why Join Us?

• Take full ownership of a global sales function with high visibility and impact.
• Work in a fast-scaling, premium product environment where performance is rewarded.
• Lead and develop a remote, world-class sales team from anywhere in the world.
• Shape strategy, influence product development, and collaborate with executive leadership.

Job Type: Full-time

Pay: Php170, Php180,000.00 per month

Benefits:

• Health insurance
• Work from home

Application Question(s):

• What makes you a strong candidate for an Outbound Sales Manager position?
• Which of the following best describes your professional qualifications?

(Check all that apply)

Outbound Sales Experience

Sales Team Management

BPO or Call Center Background

Client Acquisition / Lead Generation

Other (please specify)

• How many years of experience do you have in outbound sales?
• How many years of experience do you have as a Senior Sales Manager or higher?management?

(Check all that apply)

GoHighLevel (GHL)

Aircall

Salesforce

HubSpot

Zendesk

VICIdial

Other (please specify)

• What industries or products have you sold in your previous outbound sales roles?
• Which of the following tools and platforms have you used in your outbound sales management?

(Check all that apply)

GoHighLevel (GHL)

Aircall

Salesforce

HubSpot

Zendesk

VICIdial

Other (please specify)

Work Location: Remote