Client Success Officer

1 week ago

Manila, National Capital Region, Philippines Golden Legacy Financing Corporation Full time

We're Hiring Customer Success & Relationship Officer

Empower employees. Strengthen partnerships. Drive financial inclusion.

Are you a people-oriented professional who thrives in engagement, relationship-building, and on-ground activation? Join us and become the go-to champion for our salary loan program across our partner companies.

As a Customer Success and Relationship Officer, you will play a vital role in expanding loan adoption, strengthening client partnerships, and ensuring employees enjoy a clear, seamless, and positive loan experience—from awareness to application and continuous usage.

What You'll Do

As the frontliner of employee engagement, you will:

  • Drive loan penetration and awareness across partner companies through on-site visits, orientations, and digital activations.
  • Build strong operational relationships with HR, payroll teams, and employee supervisors.
  • Lead high-impact employee events, orientations, and info sessions to boost visibility and loan adoption.
  • Coordinate payroll processing requirements and resolve operational issues to keep the loan journey frictionless.
  • Recruit, train, and manage Loan Ambassadors to expand reach and engagement.
  • Gather insights from employees and HR partners to improve the loan experience and increase retention.

What We're Looking For

We're seeking someone who is:

  • A strong communicator who enjoys interacting with employees and HR teams
  • Confident in facilitating orientations and training sessions
  • Skilled in relationship-building and issue resolution
  • Energetic, proactive, and consistent in on-site and digital engagement
  • Organized with strong data tracking and reporting ability
  • Creative in deploying marketing and engagement initiatives

Experience in field engagement, HR coordination, training facilitation, financial services, or customer success is a strong advantage.

Your Success Will Be Measured By

  • Employee penetration and borrower conversion rates
  • Frequency and quality of engagement activities
  • Accuracy of reports, coverage data, and feedback
  • HR satisfaction scores and ambassador program effectiveness
  • Employee experience and support responsiveness

Why Join Us?

This is a high-impact role where you can directly contribute to:

  • Better financial access for employees
  • Stronger client partnerships
  • A mission-driven program that improves lives through responsible lending

If you're passionate about engagement, advocacy, and customer success, we'd love to meet you

Job Types: Full-time, Permanent

Pay: Php20, Php30,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Flexible schedule
  • Flextime
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee
  • Work from home

Work Location: Remote

  • Client Success

    2 days ago

    Manila, National Capital Region, Philippines Inside Out Full time $8 - $10

    ** IMPORTANT ** WATCH THIS QUICK LOOM VIDEO ON HOW TO GET HIRED: JOB TITLE Client Success & Operations SpecialistJOB IDSTEKYL1 INDUSTRYCoaching BusinessLOCATIONLATAM / PH / South Africa / Egypt (Anywhere as long as they don't have strong accent)JOB STATUSPart Time 25 hrs a week to startWORK SCHEDULE10am-3pm / 11am-4pm ESTSALARY$8 to $10TARGET START...

  • Client Success Specialist

    3 days ago

    Manila, National Capital Region, Philippines La La La Wine & Marketing Full time

    About UsBrighten Business Consulting is a Hong Kong–based Employer of Record (EOR) and business outsourcing firm with offices in Malaysia, Taiwan, the UK, and Australia. With over a decade of experience in HR, marketing, and business expansion solutions, we help global companies hire, manage, and grow remote teams across the Asia Pacific region —...

  • Client Success Specialist

    2 weeks ago

    Manila, National Capital Region, Philippines Taxhackers Full time

    is looking for a passionate and reliableClient Success Specialistto join our growing team. You'll be the friendly voice and helpful hand, ensuring our clients have a seamless and exceptional experience. Your work will be crucial in maintaining our reputation for excellent support and fostering a thriving client community.Please use the link at the bottom to...

  • Client Success Specialist

    2 weeks ago

    Manila, National Capital Region, Philippines Taxhackers Full time

     is looking for a passionate and reliable Client Success Specialist to join our growing team. You'll be the friendly voice and helpful hand, ensuring our clients have a seamless and exceptional experience. Your work will be crucial in maintaining our reputation for excellent support and fostering a thriving client community.- Please use the link at the...

  • SU - Client Success Manager

    1 week ago

    Manila, National Capital Region, Philippines Somewhere Full time

    Role DescriptionThis is a full-time remote role for a Client Success Manager at a growing U.S.-based company. The Client Success Manager will be responsible for ensuring client satisfaction, driving account growth, and maximizing the value our customers receive from our products or services. The ideal candidate will have a strong background in account...

  • Client Success Manager

    5 days ago

    Manila, National Capital Region, Philippines Venture Smarter Full time

    The Role: Company: Venture SmarterLocation: Remote (Work from Home)Salary: $3,000 – $3,800 USD per month (based on experience)Overview:Venture Smarter is a fast-growing consulting and strategy firm helping businesses scale through innovation, digital tools, and smart solutions. We're seeking a dedicated and relationship-driven Client Success Manager to...

  • Client Success Executive

    1 week ago

    Manila, National Capital Region, Philippines TEN ELLEVEN MANILA INC. Full time

    Job Title: Client Success Executive (Bilingual – English/Mandarin)Work Setup: Remote (Philippines)Schedule: 9:00 AM – 6:00 PM PH TimeCompensation: Competitive, aligned with experienceAbout the CompanyWe are a fast-growing, technology-driven company supporting clients across Southeast Asia. Our team operates in a high-ownership, startup environment where...

  • Client Success Advocate

    2 weeks ago

    Manila, National Capital Region, Philippines Tyler Technologies Full time

    DescriptionCome and join our team of intelligent and motivated support professionals at Tyler Technologies. In this challenging role, you will assist our clients all over the country with their ERP Pro School Suite. Tyler Technologies is a leading provider of end-to-end information management solutions and services for local governments. Tyler partners with...

  • Client Success Partner

    3 days ago

    Manila, National Capital Region, Philippines Staff Domain Full time

    Set-up and Location:ONSITE - Ortigas, PasigWork Schedule:6:00 AM - 3:00 PM Philippine TimeEmployment Type:Full-timeReady to do work that actually excites you?As a Client Success Partner, you will serve as the main point of contact for assigned clients—overseeing their journey from onboarding through daily operations and ongoing account management. Your...

  • Client Success Manager

    3 days ago

    Manila, National Capital Region, Philippines Bamboo Works Full time $1,000 - $1,600

    We're Bamboo Works — a fast-growing international staffing firm helping companies worldwide build high-quality, affordable remote teams. As we scale, we're hiring a Client Success Manager to lead inbound client handling, guide prospects through our recruitment process, and build long-term, trust-based relationships.This is a pivotal role — you will be...