Customer Service Representative

1 week ago

Antipolo City, Calabarzon, Philippines JoyRide Superapp Full time ₱150,000 - ₱250,000 per year

Job Responsibilities:

  • Address and resolve concerns from mobile app users while delivering excellent customer service
  • Respond to customer inquiries promptly and professionally to ensure a positive experience
  • Coordinate with relevant teams throughout the order fulfillment process—from pickup to drop-off—to maintain service quality
  • Perform other related tasks as assigned

Qualifications:

  • Graduate of any Bachelor's Degree program
  • Tech-savvy and familiar with social media platforms
  • Proficient in Microsoft Office applications
  • Excellent communication skills in both English and Filipino; proficiency in Bisaya is an advantage
  • Strong conflict resolution and problem-solving skills
  • Able to work independently with minimal supervision
  • Willing to be assigned to our Marcos Highway, Antipolo City office

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