Customer Service Representative
2 weeks ago
What you'll do:
- Respond to customer inquiries via phone, email, and chat in both German and English.
- Provide accurate information and solutions to customer questions and concerns.
- Troubleshoot technical issues and guide customers through problem-solving steps.
- Maintain a high level of customer satisfaction by delivering a professional and friendly experience.
- Document customer interactions and feedback to help improve our services.
What you'll need:
- Must be a Filipino citizen or holding permanent resident visa.
- Fluent in German (both written and spoken).
- Excellent English communication skills.
- Prior experience in a customer service or call center environment is a plus.
- Strong problem-solving skills and a positive attitude.
Job Types: Full-time, Permanent, Fresh graduate
Pay: Php60, Php70,000.00 per month
Benefits:
- Company Christmas gift
- Company events
- Employee discount
- Free parking
- Health insurance
- On-site parking
- Paid training
- Pay raise
- Promotion to permanent employee
Ability to commute/relocate:
- Parañaque: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- For how many years have you been speaking German?
- Where did you learn to speak German?
- On a scale of 10, how would you rate yourself in terms of Reading, Writing, Speaking, and Listening?
- How soon can you start?
Experience:
- German language: 2 years (Preferred)
Work Location: In person
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