Customer Service Representative

2 weeks ago

Antipolo City, Calabarzon, Philippines BackOffice Solutions Full time ₱270,000 per year

Tired of the long commute?

Tired of jobs that feel the same every day?

It's time to start working closer to home — with a role that actually keeps things exciting.

What You'll Do

As a Customer Support Agent, you'll be the go-to person for helping our customers through a blend of calls, emails, and chats. No single day will feel the same—you'll switch between tasks so it's never just 9 hours of pure calls or pure non-voice work. You'll listen, understand customer needs, and make sure they feel supported and heard. Whether it's answering questions, solving problems, or simply making someone's day better, you'll play a key role in creating a great customer experience.

On top of that, you'll help us hit service goals, keep track of customer info, and ensure smooth communication and processes. Basically—you'll help us keep things running smoothly while being the friendly face (or voice) our customers remember.

What We're Looking For

We're looking for someone with 6 to 12 months of customer service experience (or a similar role). If you've hit or exceeded performance goals before, that's a big plus You've got great energy on the phone, stay calm under pressure, and can connect with all kinds of people. You're comfortable using CRM tools and multitasking without missing a beat. Communication is your superpower, and you know how to stay professional and friendly no matter the situation. Willing to join as soon as possible.

Why You'll Love It Here

Variety of tasks – Not stuck on just calls or just emails/chats all day. You'll get a healthy mix that keeps things fresh.

Career growth – Learn, grow, and take on new challenges as part of our supportive team.

Work-life balance – 5 days a week, 9-hour shifts with a rhythm that makes work less routine and more engaging.

Sound like you? Come join our team and thrive in a role where every day feels different, exciting, and rewarding. Let's grow together.

Job Type: Full-time

Pay: Php22,500.00 per month

Benefits:

  • Free parking
  • Health insurance
  • Opportunities for promotion
  • Paid training

Ability to commute/relocate:

  • Antipolo: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Can you join us in October 13, 2025?
  • What is your expected salary?
  • Are you willing to undergo an onsite Final Interview?

Experience:

  • BPO: 1 year (Required)

Language:

  • English (Required)

Work Location: In person

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