Restaurant Supervisor
1 week ago
Job Qualifications:
- At least 1 Year(s) of working experience in the related field is required for this position.
- Required Skill(s): Proficient in English, Inventory, Leadership, Customer Service
- 1-4 Yrs Experienced Employee specialized in Food/Beverage/Restaurant Service or equivalent.
- Amenable to be assigned at BGC Branch
KEY RESPONSIBILITIES:
Operations Management
- Supervise daily restaurant operations and ensure smooth service flow.
- Assist in opening and closing procedures, including cash handling and reports.
- Monitor food and beverage quality, presentation, and timely service.
- Ensure cleanliness, orderliness, and proper setup of dining and service areas.
Staff Supervision & Development
- Supervise, guide, and motivate restaurant staff to achieve service excellence.
- Assist in staff scheduling, attendance monitoring, and performance evaluation.
- Conduct on-the-job training to maintain high service standards.
- Address and resolve staff concerns promptly and professionally.
Customer Service
- Ensure guests receive prompt, friendly, and efficient service.
- Handle customer feedback, complaints, and special requests effectively.
- Promote a positive dining experience and build rapport with regular customers.
Compliance & Standards
- Ensure compliance with food safety, sanitation, and hygiene regulations.
- Uphold company policies, procedures, and service standards.
- Monitor inventory levels and coordinate with management for supplies and stock.
Administrative Tasks
- Assist in daily sales reports and cash reconciliation.
- Support restaurant manager in implementing promotions and events.
- Contribute to achieving sales targets and cost control measures.
Employment Details
- Competitive Salary
- Regularization Increase
- Company Initiated Benefits
- Direct Employment
- Full time/ Probationary Employment
Job Type: Full-time
Education:
- Bachelor's (Preferred)
Experience:
- Restaurant management: 2 years (Preferred)
- Food Industry Supervisor: 2 years (Preferred)
Work Location: In person
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