client services associate

4 days ago

Taguig, National Capital Region, Philippines Red Selvage International Corp Full time $35,000 - $50,000 per year

The Client Services Associate plays a key role in supporting client relationships and ensuring smooth day-to-day operations across various marketplace platforms. This role involves account coordination, performance tracking, and regular communication with internal teams and clients to ensure service excellence and fulfillment of agreed deliverables.

Key Responsibilities:

-Support day-to-day coordination.

-Maintain and update product listings across Lazada, Shopee, Zalora, and Shopify platforms.

-Monitor inventory levels and coordinate with internal teams to ensure stock availability and timely replenishment.

-Track daily sales and campaign performance; prepare and send regular performance reports to clients.

-Coordinate ad spend, promotions, and campaigns in line with client strategy and platform guidelines.

-Validate monthly remittance summaries and validating charges with Finance (commission, fees, ads, shipping).

-Work with logistics and finance teams to resolve order, delivery, or payment issues.

-Support onboarding of new clients by assisting with account setup and documentation.

-Ensure all client communications are timely, professional, and aligned with service standards.

-Proactively identify process improvements and contribute to optimizing client satisfaction.

Qualifications:

Bachelor's degree in Business Administration, Marketing, Communications, or a related field.

At least 1–2 years of experience in eCommerce, client services, account management, or related roles.

Familiarity with eCommerce platforms such as Lazada, Shopee, Zalora, and/or Shopify is highly preferred.

Strong communication skills (written and verbal) and ability to manage client relationships.

Proficiency in Microsoft Excel and Google Sheets; experience with basic data analysis and reporting.

Highly organized, detail-oriented, and able to manage multiple priorities and deadlines.

Proactive, resourceful, and a team player.

Work Schedule & Environment:

Monday to Friday, 8:30 AM to 6:30 PM (adjustable based on operational needs)

Collaborative and fast-paced work environment

  • Client Services Associate

    3 weeks ago

    Taguig, National Capital Region, Philippines UniTeller Financial Services Full time

    OverviewThis is a full-time on-site role for a Client Services Associate located in Taguig. The Client Services Associate will be responsible for providing exceptional client services, resolving customer inquiries, offering customer support, and addressing any financial service needs. Daily tasks include managing client interactions, troubleshooting issues,...

  • Client Services Associate

    4 days ago

    Taguig, National Capital Region, Philippines UniTeller Financial Services Full time ₱600,000 - ₱1,200,000 per year

    Company DescriptionUniTeller Financial Services, a subsidiary of Grupo Financiero Banorte, is a leading International Payments Processor based in the United States. With an extensive network of over 200,000 paying locations, UniTeller offers remittance processing services in more than 80 countries. Our core values of Innovation, Integrity, Team Work, and...

  • Client Care Associate

    4 weeks ago

    Taguig, National Capital Region, Philippines Megaworld Corporation Full time

    OverviewMegaworld Corporation is hiring a Client Care Associate (Shared Services). Are you passionate about helping people and delivering exceptional customer satisfaction? Do you thrive in a fast-paced, dynamic environment?Join our growing company as a Client Care Associate (Shared Services) and bring your MEGA positivity, energy, and problem-solving skills...

  • client servies associate

    4 days ago

    Taguig, National Capital Region, Philippines Red Selvage International Full time ₱360,000 - ₱480,000 per year

    Date posted: May 26, 2025Pay: ₱20, ₱40,000.00 per monthJob description:Position Title: Client Services AssociateDepartment: Client ServicesReports To: Client Services Manager / Operations HeadLocation: BGCAbout Red Selvage International Corp.Red Selvage International Corp. is a marketplace enabler that partners with top fashion and lifestyle brands to...

  • Manager Client Services

    4 days ago

    Taguig, National Capital Region, Philippines Empower Full time ₱1,500,000 - ₱2,500,000 per year

    Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and...

  • Client Service Account Manager

    7 days ago

    Taguig, National Capital Region, Philippines GodHeir Services Full time ₱900,000 - ₱1,200,000 per year

    Client Service Account ManagerJob SummaryWe are seeking a Client Service Account Manager to serve as a key advisor, providing strategic advice and consultation to clients. You will collaborate with internal teams to develop and implement business plans that exceed client expectations while ensuring compliance with risk policies. This role is based onsite in...

  • Client Service Manager

    7 hours ago

    Taguig, National Capital Region, Philippines Empower Full time ₱1,200,000 - ₱2,400,000 per year

    Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and...

  • Client Care Associate

    4 days ago

    Taguig, National Capital Region, Philippines Megaworld Corporation Full time ₱500,000 - ₱1,000,000 per year

    Are you passionate about helping people and delivering exceptional customer satisfaction? Do you thrive in a fast-paced, dynamic environment?Join our growing company as a Client Care Associate (Shared Services)and bring your MEGA positivity, energy, and problem-solving skills to our teamQualifications:A graduate of any 4-year courseWith at least 6 months of...

  • Client Support Associate

    7 days ago

    Taguig, National Capital Region, Philippines Megaworld Corporation Full time ₱480,000 - ₱624,000 per year

    Are you passionate about helping people and delivering exceptional customer satisfaction? Do you thrive in a fast-paced, dynamic environment?Join our growing company as a Client Support Associate and bring your MEGA positivity, energy, and problem-solving skills to our teamQualifications:Graduate of any 4-year course.Possesses exceptional communication...

  • Client Care Associate

    4 days ago

    Taguig, National Capital Region, Philippines Megaworld Corporation Full time ₱20,000 - ₱220,000 per year

    We're always on the lookout for great talent who can make an impact in our company.Take a MEGA leap in your career.Join our growing company as a Client Care Associate (Shared Services)Qualifications:A graduate of any 4-year courseWith at least 6 months of work experience in the BPO industry handling after sales concerns. Fresh graduates are also encouraged...