Client Service Account Manager

1 day ago

Taguig, National Capital Region, Philippines GodHeir Services Full time ₱900,000 - ₱1,200,000 per year

Client Service Account ManagerJob Summary

We are seeking a Client Service Account Manager to serve as a key advisor, providing strategic advice and consultation to clients. You will collaborate with internal teams to develop and implement business plans that exceed client expectations while ensuring compliance with risk policies. This role is based onsite in Taguig.

Job Responsibilities

  • Manage a portfolio of large corporate or financial institution clients.
  • Provide strategic advice and consultation to support client decision-making.
  • Proactively assess client satisfaction and identify opportunities for service improvement.
  • Address product/service gaps by leveraging available capabilities.
  • Collaborate with internal teams to develop strategic and tactical business plans.
  • Recommend and contribute to product enhancements and service delivery plans.
  • Conduct periodic client meetings to stay informed of their needs.
  • Work with internal partners to identify areas for improvement and efficiency.
  • Advocate for clients to ensure an exceptional service experience.
  • Ensure client compliance with risk policies and educate on risk/legal requirements.
  • Serve as the primary contact for strategic account issues.

Required Qualifications, Capabilities, and Skills

  • Minimum of 3 years of relevant industry or functional experience.
  • Knowledge of core treasury services products.
  • Strong oral and written communication skills, delivered clearly and confidently.
  • Effective time management in a fast-paced environment.
  • Ability to collaborate with internal colleagues and external clients.
  • Sound judgment in decision-making and risk evaluation.
  • Flexibility with working hours and proficiency with virtual connectivity tools.

Preferred Qualifications, Capabilities, and Skills

  • Experience in client service within the financial industry.
  • Strong analytical skills to assess client needs and service satisfaction.
  • Ability to lead and influence cross-functional teams.
  • Proficiency in virtual connectivity tools and technology platforms.

Interview Process

  1. Human Resource Interview (onsite or via Zoom).
  2. Communication Skills Assessment.
  3. Hiring Manager Interview.

Note
: Zoom details for virtual interviews will be provided by the assigned recruiter upon scheduling confirmation. Interviews are conducted Monday to Friday, 8 AM–7 PM. Candidates passing the HR interview can select preferred slots for subsequent interviews.

Please share this job with your network. Thank you

  • Client Service Account Manager

    2 weeks ago

    Taguig, National Capital Region, Philippines Hi-Deas Expedient Solutions Limited Full time $104,000 - $130,878 per year

    Job Summary: As a Client Service Account Manager, you will be a key advisor to our clients, providing strategic advice and consultation. You will partner with internal teams to develop and implement business plans that meet and exceed client expectations, ensuring compliance with risk policies and practices.Work Onsite; TaguigJob Responsibilities:Service a...

  • Client Service Account Manager

    1 week ago

    Taguig, National Capital Region, Philippines BEWAHARVEST Full time ₱900,000 - ₱1,200,000 per year

    Job Summary: Client Service Account ManagerWork mode:Work OnsiteLocation:TaguigSalary: NegotiableJob Responsibilities:Service a portfolio of large corporate or financial institution clients.Provide advice and consultation on decision-making as a key advisor to the client.Act as a proactive partner, assessing client satisfaction and identifying service...

  • Client Service Account Manager

    2 weeks ago

    Taguig, National Capital Region, Philippines Go-Get Data Consultancy Full time $104,000 - $130,878 per year

    Job Summary: As a Client Service Account Manager, you will be a key advisor to our clients, providing strategic advice and consultation. You will partner with internal teams to develop and implement business plans that meet and exceed client expectations, ensuring compliance with risk policies and practices.Work Onsite; TaguigJob Responsibilities:Service a...

  • Client Service Account Manager

    2 weeks ago

    Taguig, National Capital Region, Philippines Musa's Group Full time $104,000 - $130,878 per year

    Job Summary: As a Client Service Account Manager, you will be a key advisor to our clients, providing strategic advice and consultation. You will partner with internal teams to develop and implement business plans that meet and exceed client expectations, ensuring compliance with risk policies and practices.Work Onsite; TaguigJob Responsibilities:Service a...

  • Client Service Account Manager

    5 days ago

    Taguig, National Capital Region, Philippines JPMorgan Chase & Co. Full time ₱1,500,000 - ₱2,500,000 per year

    Job Description Join our team to shape the future of client service in a dynamic and global environment. Unlock your potential by leveraging your expertise in Trade Finance to drive client satisfaction and business growth. Job Summary: As a Client Service Account Manager within J.P. Morgan Payments, you will be a key advisor to our clients,...

  • Client Service Account Manager

    2 weeks ago

    Taguig, National Capital Region, Philippines JPMorgan Chase & Co. Full time

    Join our team to shape the future of client service in a dynamic and global environment. Unlock your potential by leveraging your expertise in Treasury Services to drive client satisfaction and business growth.Job SummaryAs a Client Service Account Manager within J.P. Morgan Payments, you will be a key advisor to our clients, providing strategic advice and...

  • Client Service Account

    5 days ago

    Taguig, National Capital Region, Philippines JPMorgan Chase & Co. Full time ₱2,000,000 - ₱2,500,000 per year

    Job Description Join our team to shape the future of client service in a dynamic and global environment. Unlock your potential by leveraging your expertise in Trade Finance to drive client satisfaction and business growth. As the Client Service Team Lead within the Client Service Team, you will oversee the success of Client Service Account...

  • Client Service Account Manager

    2 weeks ago

    Taguig, National Capital Region, Philippines Fairygodboss Full time

    Why you should apply for a job to JPMorgan Chase:61% say women are treated fairly and equally to men77% say the CEO supports gender diversityRatings are based on anonymous reviews by Fairygodboss members.Position summaryDevelop and manage product/service gaps, leveraging Treasury Services capabilities.Partner with internal teams to develop strategic and...

  • Client Services Director

    4 weeks ago

    Taguig, National Capital Region, Philippines Access Healthcare Services Manila, Inc. Full time

    We are seeking an experienced Client Service Director to lead strategic account management for key healthcare clients.The ideal candidate will bring deep expertise in healthcare operations, a strong client relationship background, and the ability to drive growth and service excellence in a BPO environment.Key ResponsibilitiesServe as the primary point of...

  • Client Services Director

    5 days ago

    Taguig, National Capital Region, Philippines Private Advertiser Full time ₱1,500,000 - ₱2,500,000 per year

    We are seeking an experienced Client Service Director to lead strategic account management for key healthcare clients. The ideal candidate will bring deep expertise in healthcare operations, a strong client relationship background, and the ability to drive growth and service excellence in a BPO environment.Key ResponsibilitiesServe as the primary point of...