Sr. IT Business Analyst

At Manulife, data is becoming a critical strategic focus. Delivering the right solutions to ensure all levels of management are making data-driven decisions is critical to Manulife's success. Sound data governance sets the foundation to ensure these solutions meet the business and analytical needs. These foundational frameworks are designed and supported by the Asia Data Office (ADO).

Data Governance & Enablement is charged with:

• Access management and information security of Asia Enterprise Data Lake (EDL)
• Data governance framework within Asia
• Data quality and access oversight
• Governance reporting and transparency
• Communication and collaboration

The Senior IT Business Analyst team member will deliver outcomes based on tactical and strategic priorities set by the Head of Data Enablement & Governance.

Position Responsibilities:

Access Framework

• Own the access framework for Asia EDL
• Deliver on standards, processes and procedures associated with the access framework
• Partner with different markets in Asia to implement

Metadata Management

• Develop, implement, and maintain metadata standards and best practices to ensure data is correctly classified, organized, and accessible.
• Collaboration: Work closely with IT and other departments to ensure metadata requirements are met and integrated into various systems.
• Quality Control: Conduct regular audits and quality checks to ensure the accuracy and consistency of metadata.

Information Security

• Support implementation of Information Security standards
• Support rollout of related tools and automation

Strategy

• Assist in development and implementation of Data Enablement framework and processes
• Contribute to the development and implementation of the Asia Data strategy
• Lead internal and external reviews/ audits pertaining to access and information security

Leadership

• Lead by example and develop team culture which is:
• Accountable
• Innovative
• Service-minded
• Mentor peers and indirect reports
• Conduct training/ refresher sessions for data users and other related communities

Required Qualifications:

Education & experience

• Degree or equivalent experience in: Library Sciences, Computer Sciences, Cyber or Information Security
• 8+ years of progressive responsibility and accountability in one or more of: Information Security, records handling in large organizations, development of organization-wide data policies and processes, experience in managing Information security in large organizations is an asset

Technical proficiency

Understanding of one or more of the following tools and platforms are helpful:

• Apache Ranger and Apache Atlas
• Databricks Unity Catalog
• Informatica Data Quality
• Collibra Data Governance Centre
• Microsoft Purview
• Basic understanding of databases such as SQL, Oracle, NoSQL
• Microsoft Office suite including Word, Excel, MS Project and SharePoint

Competencies

• Demonstrated understanding of data management and information security
• Ability to interpret and translate terminology between technical and business users
• Change champion – actively identify opportunities for improvement and ability to implement changes successfully
• Collaborate with geographically and culturally diverse teams across various geographies
• Self-sufficient
• Effective analysis and presentation skills
• Lead through coaching and mentorship
• Above average written and oral communication skills in the English language

Preferred Qualifications:

• Certified Information Systems Auditor (CISA) or Certified Information Systems Security Professional (CISSP) certification is highly desirable

When you join our team:

• We'll empower you to learn and grow the career you want.
• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we'll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit

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Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact

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Working Arrangement

Hybrid