3PL Supervisor

2 weeks ago

Pasig, National Capital Region, Philippines D-Virtual Outsourcing Full time ₱900,000 - ₱1,200,000 per year

Key responsibilities of a 3PL Supervisor include:

  • Vendor Management:

Overseeing the 3PL's performance, ensuring they meet KPIs related to accuracy, timeliness, and cost-efficiency.
- Process Management:

Monitoring the order fulfillment process within the 3PL team, ensuring timely and accurate processing of deliverables and reports
- Issue Resolution:

Addressing and troubleshooting any errors, process or report delays, or any issue within the 3PL process or issues with technology and/or people.
- Performance Reporting and Coaching:

Monitoring, preparing and reviewing reports on 3PL operations and staff performance, providing coaching feedback and suggesting corrective actions.
- Process Improvement:

Identifying and implementing strategies to enhance the efficiency and accuracy of the 3PL's processes.
- Compliance & Standards:

Ensuring the 3PL adheres to company policies, legal requirements, and customer service expectations.
- Communication:

Excellent

communication skills both verbal and written. Maintaining clear and consistent communication with the 3PL provider and internal teams.
- Training:

Able to identify training opportunities and deliver training to individuals as skills and knowledge enhancement to tenured staff as well as new hire trainings.
- Inspections:

Conducting routine inspections of 3PL processes to identify areas for improvement and compliance to SOPs and policies.
- Skills:

Proficient in Microsoft office (excel, word, power point) and other reporting systems such as power BI.

Skills and Qualifications:

  • Bachelor's degree: in Logistics, Supply Chain Management, customs, or a related field.
  • Experience in logistics and supply chain operations (in a BPO setting is a huge advantage.)
  • Handled a minimum of 15 FTE.
  • Very strong communication and interpersonal skills.
  • Proficiency in relevant software and systems.
  • Proficiency in Microsoft applications
  • Problem-solving and analytical skills.
  • Strong attention to detail and accuracy.

Preferences:

  • Knowledge of 3PL operations and best practices.
  • Understanding of safety regulations and compliance requirements.
  • Knowledge/experience with EDI cargo wise is a plus
  • Ability to work independently and as part of a team.
  • Ability to manage and motivate a team.

Work Setup, Location, and Schedule:

  • Willing to work onsite in
    Ortigas, Pasig
  • Willing to work the
    night shift

in Ortigas with
weekends off
- Entitled to standard government required benefits
(Night Shift Differential, 13
th
month pay, HMO, and Opportunity to be regularized)

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