
Retention Manager
3 days ago
A
Retention Manager
is responsible in managing the assigned accounts and performing all client retention activities, which includes account replenishment, assessment and evaluation, and market update.
Duties And Responsibilities
- Maintain active status of all assigned clients
- Promote account strength maintenance
- Upsell the company offers and services
- Educate clients of techniques and strategies
- Develop and execute customer retention and growth strategies
- Work closely with sales teams to drive upsell opportunities and expand customer portfolio
- Update clients of market events and trends for possible profit and opportunities
- Ensure the adherence of the clients to compliance and other regulatory requirements in retention to their account activities.
Minimum Qualifications
- With at least 6 months to 1 year experience in customer success role
- Customer retention, retention strategies, and analytical skills
- Strong communication and customer service abilities
- Strong sales experience is a MUST
- With exceptional knowledge in the market, including Forex, CFDs, and Commodities
-
Retention Manager
7 days ago
Manila, National Capital Region, Philippines GCash Full time ₱1,500,000 - ₱2,500,000 per yearDo you want to take the first step in making Filipinos' lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation G ka ba? Join the G Nation todayTransforms data into real persons to enable hyperpersonalization, allowing the team to...
-
Retention Specialist
1 day ago
Manila, National Capital Region, Philippines Employment Hero Full time ₱900,000 - ₱1,200,000 per yearWho we areEmployment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.Since our inception in 2014, we've scaled to a $2 billion valuation and gained a presence in 6 countries globally - Australia, New Zealand, Singapore, Malaysia,...
-
Happy Customer Retention
2 weeks ago
Manila, National Capital Region, Philippines Personal Collection Direct Selling Inc. Full time ₱15,000 - ₱30,000 per yearThe Happy Customer Retention position ensures efficient cash collection management, assesses new dealers' creditworthiness, and monitors maturing and delinquent accounts. It is also responsible for daily cash handling, deposit processing, dealer evaluation, and overdue account follow-ups
-
Customer Retention Associate
5 days ago
Manila, National Capital Region, Philippines S&P Global Full time ₱900,000 - ₱1,200,000 per yearAbout the Role:Grade Level (for internal use):09The Team: The Revenue Execution team is a key partner to the frontline Revenue team, serving as experts on renewal execution across D&R and RVS product portfolios. We are a vibrant, global team of ambitious, client-focused professionals who thrive on collaboration, problem solving, and supporting the...
-
Retention Specialist
5 days ago
Manila, National Capital Region, Philippines Remitly Full time ₱250,000 - ₱500,000 per yearManage Collections and Follow-Up CallsInitiate and manage collection calls to non-paying customers.Follow up persistently to resolve outstanding payment issues.Maintain detailed records of communication and agreements, ensuring compliance with company policies.Address Cancellation ConcernsEngage directly with customers expressing cancellation concerns.Offer...
-
Customer Success Manager
2 weeks ago
Manila, National Capital Region, Philippines GoAhead Full time ₱800,000 - ₱1,200,000 per yearCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time remote role for a Customer Success Manager. The Customer Success Manager will be responsible for ensuring customer satisfaction and retention through proactive communication and relationship building. Daily tasks will include responding to customer inquiries, analyzing...
-
Customer Success Manager
1 week ago
Manila, National Capital Region, Philippines WeLevel Full time ₱900,000 - ₱1,200,000 per yearCompany DescriptionWeLevel deconstructed the customer acquisition process and built automated systems to help businesses acquire customers more cost-effectively. Our solutions specialize in modernizing customer acquisition processes, regardless of your business's stage of growth.Role DescriptionThis is a full-time remote role for a Customer Success Manager....
-
Key Account Manager
1 week ago
Manila, National Capital Region, Philippines STOREHUB SDN BHD Full time ₱1,200,000 - ₱2,400,000 per yearAre you driven, results-oriented, and a team player?With 17,000+ retailers and restaurants in over 15 countries, StoreHub is on a mission to enable everyone, big or small, to build successful businesses.At StoreHub, we're building a dream team whereby all of your colleagues are extraordinary at what they do and are highly effective collaborators.It is in...
-
App Release Manager
1 day ago
Manila, National Capital Region, Philippines Coins Full time ₱1,500,000 - ₱3,000,000 per yearis the leading crypto and payments platform in the Philippines, providing financial access and empowerment to millions of users. With a mobile-first approach, we enable customers to manage their digital assets, payments, and financial services all in one trusted platform.We are looking for a Senior Product Manager (App) to take ownership of our mobile app...
-
Crewing Manager
2 weeks ago
Manila, National Capital Region, Philippines Hellenic Manning Overseas, Inc. Full time ₱900,000 - ₱1,200,000 per yearKey Responsibilities:Communication & Coordination:Handle communication with principals, vessels, agents, accredited clinics, and relevant personnel concerning crewing operations.Crew Planning & Deployment:Develop and maintain crew relief/rotation schedules, ensuring continuity of vessel operations through timely provision of qualified crew.Crew Change...