Collection QA Specialist

Press Tab to Move to Skip to Content LinkHere at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure...

Job Overview:The Collection QA monitors, evaluates, and helps improving the quality of collection calls and processes. This role helps collection team members to adhere to company policies, regulatory requirements, and customer service standards, while identifying areas for improvement and training.Job Responsibilities:Assess and evaluate inbound and...

Role Description The Collection QA monitors, evaluates, and helps improving the quality of collection calls and processes. This role helps collection team members to adhere to company policies, regulatory requirements, and customer service standards, while identifying areas for improvement and training. Mentioned below are key duties: • Listen to and...

Let your Passion Lead You at the Home of Clinicians with over 5000+ employees who have trusted us with their careersPhysical Sites: Taguig, Cebu, and PampangaOur Clinicians & Associates advocates for better patient care while enjoying these benefits:Work from HomeHMO on Day 1 with 2 Dependents upon regularizationGroup Life InsuranceHighly Competitive...

Job DescriptionListen to and evaluate inbound and outbound collection calls.Assess team member performance based on predefined quality standards and scorecards.Identify compliance issues, communication gaps, and process deviationsTrack quality metrics and KPIs to support performance management.Provide actionable insights to team leaders and...

We are seeking a highly organized and performance-focused QA professional with a solid background in the iGaming industry.This role is responsible for driving quality assurance, training, and onboarding across key operational teams.ResponsibilitiesDevelop and implement QA frameworks and scoring systems for operational teamsAudit support interactions (chat,...

The Collection Trainer designs, delivers, and evaluates training programs for new and existing debt collection team member. This role helps all team members to be equipped with the knowledge, skills, and tools necessary to perform their roles effectively, ethically, and in compliance with regulatory standards.Mentioned below are key duties:- Develop and...

Are you a seasoned BPO trainer with deep expertise in Collections and Bank Operations?Pro Integrate is looking for an experienced Collection Trainer to lead training efforts for our growing collections team. This is an exciting opportunity to play a key role in performance improvement, compliance, and skill development—all within a dynamic B2C...

Job Description:As Billing Specialist, must be an independent, self-motivated and detailed oriented professional, able to handle Billing and PO fulfillment management across all Company Projects; participates in pre-sales and project support and can independently communicate with customers to ensure higher contract/ process & billing fulfillment...

Job Description: (Actual Duties and Responsibilities)This position's overall responsibility is to bridge strong connection between the several internal departments of company and support the key public cloud or hybrid cloud projects to not only find cloud services that meet the needs of customers but also facilitate customers digital transformation. Besides,...