PHRN QA Specialist

4 days ago

Taguig, National Capital Region, Philippines Shearwater Health Full time ₱900,000 - ₱1,200,000 per year

Let your Passion Lead You at the Home of Clinicians with over 5000+ employees who have trusted us with their careers

Physical Sites: Taguig, Cebu, and Pampanga

Our Clinicians & Associates advocates for better patient care while enjoying these benefits:

  • Work from Home
  • HMO on Day 1 with 2 Dependents upon regularization
  • Group Life Insurance
  • Highly Competitive Salary
  • Annual Salary Increase
  • Performance Bonus
  • Service Incentive Leave (SIL) with Leave Conversion
  • Work-Life Integration
  • Get Visa Sponsorship & Work Abroad (*)

    *Terms and Conditions Apply

The responsibilities of a QA Specialist are outlined but not limited to the following:

  • Responsible in ensuring accuracy of information and quality of delivery by monitoring, auditing, reviewing, analyzing, documenting work processes that further improves clinical operations standards
  • Performs quality audits, validates results and communicates recommendation among responsible departments
  • Participates in design, review, and amendment of QA monitoring tools and guides.
  • Creates QA reports and provides data to Quality Assurance leadership
  • Uses quality monitoring data management system to track and document performances
  • Works with the Operations and Training teams to analyze performance feedback and resolve issues

Required Qualifications:

  • With active PHRN
  • At least 12 months BPO/CPO experience

Preferred:

  • QA experience preferably
  • Preferably with 12 months clinical experience
  • Expert on related clinical work experience, client techniques and processes
  • Excellent organizational and planning skills with ability to multi-task
  • With good attention to details
  • Excellent oral, written and interpersonal communication skills.
  • Exceptional listening and analytical skills.
  • Knowledgeable in MS Office applications especially Word, PowerPoint and Excel

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