Collections Quality Analyst

Role Description The Collection QA monitors, evaluates, and helps improving the quality of collection calls and processes. This role helps collection team members to adhere to company policies, regulatory requirements, and customer service standards, while identifying areas for improvement and training. Mentioned below are key duties: • Listen to...

About the Role We are looking for an experienced Collections Quality Analyst to help ensure that our collection calls and processes meet high standards of compliance, accuracy, and customer service. In this role, you will evaluate calls, identify improvement opportunities, and work with the team to raise overall performance. Your insights will directly...

About the Role We are looking for an experienced Collections Quality Analyst to help ensure that our collection calls and processes meet high standards of compliance, accuracy, and customer service. In this role, you will evaluate calls, identify improvement opportunities, and work with the team to raise overall performance. Your insights will directly...

Nasdaq Taguig, National Capital Region, Philippines Join or sign in to find your next job Join to apply for the Collections Analyst role at Nasdaq Nasdaq Taguig, National Capital Region, Philippines Join to apply for the Collections Analyst role at Nasdaq Why NasdaqWhen you work at Nasdaq, you’re working for more open and transparent markets so that more...

Responsibilities: As Collection Analyst, you will be responsible for the following: Prepare regular reports on collection metrics, including flow rates, recovery rates, Collection productivity and effectiveness, and other relevant KPIs. Monitoring Collection performance on daily basis and identify problem if any. Analyze collection data to identify trends,...

Job Summary:The Quality Analyst (QA) for Field Collections is responsible for ensuring the accuracy, integrity, and compliance of data and activities performed by field collectors. This role involves reviewing interaction logs, validating field visits, and identifying discrepancies or potential irregularities in collection reports. The QA plays a critical...

Responsibilities: As Collection Analyst, you will be responsible for the following:Prepare regular reports on collection metrics, including flow rates, recovery rates, Collection productivity and effectiveness, and other relevant KPIs. Monitoring Collection performance on daily basis and identify problem if any. Analyze collection data to identify trends,...

COLLECTION ANALYSTWill handle a B2B Collections processRequirements:Must have at least 1 year of related working experience in a US B2B Collections processPreferably a Bachelor's Degree holder or a College Undergraduate but with strong collections backgroundWith excellent communication skills, both written and oralApplicants must be willing to work in Market...

Shift / Region: EMEA Requirements: Strong English communication (spoken & written)Multinational company experience preferredOrganized, analytical, good with deadlinesStrong MS Excel skillsB2B collections/credit control experience is a plusWilling to work on rotating shifts (Hybrid setup) Responsibilities: Supporting Collections Activities: This includes...

Quality Analyst Location: Gilmore, Ortigas, and McKinley, Taguig (Site-based as needed) Salary Package: PHP 25,000-31,000 Job Overview: We are seeking a detail-oriented and analytical Quality Analyst to join our team. The QA will be responsible for monitoring, evaluating, and improving the quality of customer interactions across various accounts. This role...