Client Services Associate

Drive Financial Excellence in a Global Industry

Be part of a global team in accounting and finance, delivering client services that make a lasting mark in the financial sector. This role offers international exposure, the chance to make an impact, and the opportunity to build a lasting legacy-all while staying rooted in the Philippines. Make your mark in a role that goes beyond boundaries.

Job Description

As a Client Services Associate, you will support global teams by handling invoicing, rollovers, rate fixings, and payment processes, ensuring accurate and timely client service delivery in line with international standards.

Job Overview

Employment type: Full-time

Shift: Day Shift (Sydney time with DST adjustments) Manila Time: 6:00 AM - 3:00 PM, Weekends off

Work setup: Work from Home (occasional site reporting in Metro Manila)

Exciting Perks Await

• Day 1 HMO coverage with free dependent
• Competitive salary package
• WFH arrangement
• Day shift schedule
• Fixed weekends off
• Salary advance program through our banking partner (eligibility and approval subject to bank assessment; available to account holders with minimum of 6 months company tenure)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit )
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• 20 annual leaves, including 5 convertible to cash
• Fun employee engagement activities
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

The Qualifications We Seek

• Preferably at least 1 year of relevant experience.
• Proven examples of working to tight deadlines
• A high degree of detail and strong organizational skills
• Previous experience of Payments would be desirable
• Previous experience of Loan Operations would be desirable
• Strong attention to detail and ability to work to tight deadlines
• Flexibility to adapt to the changing needs of a growing business
• Ability to represent the client to high standards and expectations at all times

Your Daily Tasks

• Invoice clients for upcoming scheduled activity in the SOLVAS system.
• Process rollovers, rate fixings, and commitment fees in SOLVAS.
• Create lender notices for checking and ensure accurate documentation.
• Follow client processes, update checklists, and complete Diary events on time.
• Run payment files from the system and upload into the banking platform.
• Monitor daily cash amounts and submit for approval.

About the Client

Our client is a leading provider of financial services specializing in agency, trust, and loan administration worldwide. With expertise spanning debt capital markets, restructuring, and corporate finance, they deliver transparency, efficiency, and innovation. Built on trust and excellence, they empower businesses through reliable partnerships and tailored financial solutions.

Welcome to Emapta Philippines

Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment. Apply now and be part of the #EmaptaEra