Client Engagement Associate

18 hours ago

Makati City, National Capital Region, Philippines Serino Systems, Inc. Full time ₱900,000 - ₱1,200,000 per year

About the Role:

The Client Engagement Associate plays a key role in building and nurturing relationships with potential and existing clients of Serino. This position focuses on understanding client needs, promoting suitable product or solutions, and ensuring a smooth customer experience from initial contact to post-delivery support. The role is ideal for individuals who are passionate about technology, have strong communication skills, and are eager to start a career in tech sales and client relations.

Key Responsibilities

  • Act as the first point of contact for client inquiries and requests.
  • Develop and maintain positive relationships with prospective and existing clients.
  • Understand client business needs and recommend our relevant products or solutions.
  • Assist in lead generation through calls, emails, and networking activities.
  • Schedule meetings, product demos, and presentations for busdev or technical teams.
  • Prepare proposals, quotations, and other client-facing documents in coordination with the busdev and marketing team.
  • Maintain a strong understanding of Serino products.
  • Provide accurate product information to clients and address basic technical or delivery-related queries.
  • Collaborate with internal teams (busdev, engineering, and technical support) to ensure client requirements are met.
  • Follow up on project timelines, delivery status, and post-sales support requirements.
  • Maintain accurate records of client interactions.
  • Collect and relay client feedback to improve products and customer experience.

Qualifications

  • Bachelor's degree in Business, Marketing, IT, or related field (fresh graduates are welcome).
  • Strong verbal and written communication skills.
  • Proficiency in Microsoft Office and basic ticketing/tracking tools.
  • Interest in technology, IT solutions, and digital products.
  • Ability to work collaboratively in a team-oriented environment.
  • Detail-oriented with good organizational and follow-up skills.

Preferred Skills (Nice to Have)

  • Background in customer service, sales, or client support (internship or part-time experience counts).
  • Basic understanding of IT product delivery processes.

  • People Engagement Associate

    1 week ago

    Makati City, National Capital Region, Philippines Payreto Services Inc. Full time ₱900,000 - ₱1,200,000 per year

    Position OverviewThe People Associate is responsible for various personnel and administrative-related duties to improve employee engagement and wellness, and ensure a smooth and positive employee experience. This position involves handling employee welfare initiatives. The People Associate also contributes to fostering a high-performing company culture by...

  • People Engagement Associate

    1 week ago

    Makati City, National Capital Region, Philippines Payreto Full time ₱900,000 - ₱1,200,000 per year

    WHAT WE OFFERCompetitive Salary PackagesProfessional Development OpportunitiesFlexible Work SetupEquipment ProvidedDay 1 HMOLife Insurance Position OverviewThe People Associate is responsible for various personnel and administrative-related duties to improve employee engagement and wellness, and ensure a smooth and positive employee experience. This position...

  • People Engagement Associate

    1 week ago

    Makati City, National Capital Region, Philippines Payreto Full time ₱1,200,000 - ₱2,400,000 per year

    What We OfferCompetitive Salary PackagesProfessional Development OpportunitiesFlexible Work SetupEquipment ProvidedDay 1 HMOLife InsurancePosition OverviewThe People Associate is responsible for various personnel and administrative-related duties to improve employee engagement and wellness, and ensure a smooth and positive employee experience. This position...

  • People Engagement Associate

    6 days ago

    Makati City, National Capital Region, Philippines Payreto Full time ₱900,000 - ₱1,200,000 per year

    WHAT WE OFFERCompetitive Salary Packages Professional Development Opportunities Flexible Work Setup Equipment Provided Day 1 HMO Life Insurance Position Overview The People Associate is responsible for various personnel and administrative-related duties to improve employee engagement and wellness, and ensure a smooth and positive employee...

  • Lead Engagement Associate

    20 hours ago

    Makati City, National Capital Region, Philippines Federal Land & Nomura Real Estate Full time ₱1,200,000 - ₱2,400,000 per year

    Job Description:We are seeking a highly motivated and detail-oriented Lead Engagement Associate to join our team. In this role, you will act as the first point of contact for all inbound leads generated through paid social media, search engine advertising, and website inquiries. Your primary goal is to efficiently engage, prequalify, and route high-quality...

  • Client Success Associate

    3 days ago

    Makati City, National Capital Region, Philippines Propelrr Full time ₱800,000 - ₱1,200,000 per year

    Full Time OnsiteJob DescriptionAs a Client Success Associate (CSA), your role focuses on optimizing lead generation systems and building strong client relationships to drive sales conversions.Build and optimize lead generation systems and processes to increase lead-to-sales conversion;Generate leads and build relationships by identifying and targeting...

  • Engagement Manager

    19 hours ago

    Makati City, National Capital Region, Philippines Ebizolution Full time ₱1,500,000 - ₱2,500,000 per year

    The Engagement Manager serves as a trusted guide to customers in their portfolio, providing guidance to the eBIZ Sales and Service Delivery teams, ensuring synergies across each customer's projects, and ensuring the highest levels of customer satisfaction. The specific responsibilities that the SE Manager will accomplish are as follows:Prepare and implement...

  • Client Relations Associate

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines Focus Global Inc Full time $40,000 - $80,000 per year

    TheClient Relations Associatewill support the Focus Global team in developing an excellent customer support experience by building engaging relationships with our clientele and will be in the front lines of championing the consistent delivery of high quality, top class after-sales service for our customers.As ourClient Relations Associate, you will be...

  • Client Relations Associate

    3 days ago

    Mandaluyong City, National Capital Region, Philippines Focus Global Inc. Full time ₱324,000 - ₱360,000 per year

    Job HighlightsWork with world-class brandsExcellent career and growth opportunitiesBe part of a team of experts, game-changers and strategistsJob DescriptionThe Client Relations Associate will support the Focus Global team in developing an excellent customer support experience by building engaging relationships with our clientele and will be in the front...

  • Associate Client Success

    4 days ago

    Makati City, National Capital Region, Philippines Emapta Full time ₱104,000 - ₱180,000 per year

    Drive the Future of Clean Mobility Join a global team at the intersection of sustainability, technology, and innovation. Our client is a trailblazer in environmental data and clean energy technology, powering solutions that connect sustainability with financial performance. Through their global digital infrastructure, they enable businesses to participate...