Credit and Collection Staff

2 weeks ago

Western Bicutan, Philippines Healthway Cancer Care Hospital Full time ₱240,000 - ₱360,000 per year

Job Summary

Responsible in the evaluation of patients' capacity to pay for their requested services from the hospital. Monitor and reconcile collection vs Accounts Receivables, update reports, and perform in-house collection.

Specific Duties & Responsibilities

  • Screens and evaluates patients' financial capacity to pay
  • Conducts patient/guardian interviews to gather financial information
  • Refers eligible patients to Medical Social Workers for financial assistance
  • Collaborates with hospital departments, including Finance and Patient Experience.
  • Provides estimated cost of services to patients
  • Assists patients with promissory notes and ensures compliance with payment policies
  • Records and process payment of professional fees from HMO and Philhealth
  • Assist in following up on unsettled patient accounts
  • Responds to internal/external inquiries and maintains patient confidentiality
  • Monitor collection, reconcile with receivables and prepare accurate reports
  • May be asked to assist in following up patients with unsettled accounts
  • Responds to internal and external customer queries accurately with respect and maintains confidentiality of patient information at all times
  • Generates accurate reports efficiently
  • Other duties that may be assigned or other ad hoc tasks and projects that may be assigned

Requirements

  • Graduate of any 4-year course, preferably business-related
  • At least 1 year of experience as a Loan Assistant/Officer in a reputable bank
  • Excellent communication skills (oral and written)
  • Analytical skills and attention to detail
  • Complaints resolution skills with a high sense of urgency
  • Computer literate – MS Office and preferably SAP and HIS

Job Type: Full-time

Pay: Php20, Php23,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Health insurance
  • Life insurance
  • Opportunities for promotion

Ability to commute/relocate:

  • Western Bicutan 1630 P00: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • How much is your expected salary?

Work Location: In person

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