Hotel Group Manager

Role Description

We are seeking a visionary and results-driven 
Hotel Group Manager
 to lead the 
overall strategy, operations, and performance
 of our 13 hotels across 
4 brands.
 Based in Manila, this 
full-time leadership role
 requires balancing 
strategic business planning with hands-on operational oversight
, ensuring each property consistently achieves 
guest satisfaction, revenue growth, and operational excellence.

• The Hotel Group Manager will provide multi-property leadership
  , guiding General Managers and property teams to meet brand standards while adapting to the unique positioning of each brand. This role involves overseeing 
  customer service, financial management, sales and marketing, F&B operations, HR development, and compliance
   across all hotels.

Key Responsibilities
Strategic Leadership & Growth

• Define and execute 
  strategic plans
   for all 4 brands, ensuring portfolio-wide growth and profitability.
• Drive 
  RevPAR, ADR, occupancy rates, and overall revenue performance
   across all 13 hotels.
• Identify 
  expansion, rebranding, or repositioning opportunities
   to strengthen competitiveness.
• Partner with senior management in 
  business planning, KPI setting, and portfolio performance reviews.

Operational Excellence

• Ensure seamless day-to-day operations across all properties, standardizing 
  SOPs, brand guidelines, and best practices
  .
• Conduct regular 
  site visits, audits, and operational reviews
   to maintain consistency and service standards.
• Implement 
  cost optimization and efficiency programs
   while protecting guest experience.
• Oversee 
  front office, housekeeping, maintenance, and F&B operations
   across the group.

Financial & Business Management

• Lead 
  budgeting, forecasting, and financial performance tracking
   for each property and the portfolio.
• Ensure strong 
  cost control measures, purchasing efficiency, and P&L accountability.
• Maximize revenue channels, including 
  direct bookings, OTAs, group sales, and corporate partnerships.

Sales, Marketing & Brand Positioning

• Oversee 
  sales and marketing strategies
   for each brand and hotel, ensuring proper market segmentation and channel optimization.
• Strengthen 
  brand awareness and differentiation
   in the economy and mid-scale hotel categories.
• Monitor and improve 
  guest satisfaction, online reviews, and loyalty programs.
• Develop 
  cross-brand promotions and partnerships
   to maximize portfolio visibility.

People & Leadership

• Directly manage and mentor 
  Hotel General Managers
  , ensuring alignment with group goals.
• Foster a 
  high-performance culture
   across the portfolio with clear accountability.
• Oversee 
  training, talent development, and succession planning
   to strengthen operational leadership.
• Encourage 
  collaboration across brands and properties
   to share innovations and best practices.

Compliance & Standards

• Ensure compliance with 
  local regulations, licensing, health & safety, and labor requirements.
• Maintain adherence to 
  brand standards and company policies
   across all 4 brands.
• Champion 
  sustainability and corporate responsibility
   initiatives within the portfolio.

Qualifications

• Bachelor's degree in 
  Hospitality Management, Business Administration, or related field
   (Master's degree a plus).
• 10+ years of progressive hotel management experience
  , including 
  multi-property or regional oversight
  .
• Proven expertise in 
  strategic planning, financial management, and operations leadership
  .
• Strong background in 
  sales, marketing, F&B, and budget management.
• Track record of improving 
  occupancy, RevPAR, guest satisfaction, and profitability.
• Exceptional 
  leadership, communication, and team development skills.
• Ability to 
  navigate multi-brand environments
  , balancing unique brand identities with operational consistency.
• Willingness to 
  travel frequently
   across properties in the Philippines.