Digital Marketing cum Customer Service Specialist

4 days ago

Work from Home, Philippines WINBORNE PTE LTD Full time ₱35,000 - ₱50,000 per year

About Winborne:

We are a leading waterproofing & leakage repair specialist company in Singapore (Website: ). Established since 1999, we have long-standing reputation and industry trust, that is known for excellent quality of work and customer service. Due to strong business growth, we are seeking a Digital Marketing cum Customer Service Specialist to support with digital marketing and customer support activities.

Key responsibilities:

  • SEO & Website Management: Manage and implement SEO strategies to boost organic visibility and traffic

  • Digital Advertising: Manage and optimize Google Ads and other digital ads campaigns

  • Customer Service: Handle customer inquiries promptly via phone and whatsapp chat regarding waterproofing & leakage repair services, scheduling appointments, following up on quotations and payments

  • Administrative Assistance: Produce invoices, billing and maintain records according to the company protocol

  • Collaborate with other team members to drive more customer satisfaction and sales growth

  • Working Hours: 9am-6pm from Monday to Saturday. Hours are based on Singapore time zone (same as Philippines time zone)

Qualifications & Experience:

  • Minimum 3 years of experience in digital marketing, customer service and administrative support

  • Hands-on experience with SEO, paid ads (Google Ads), and analytics tools

  • Ability to handle administrative support tasks with professionalism

  • Excellent English communication, organizational, and time management skills

  • Capable of working independently, managing time effectively, and adapting in a fast-paced work environment environment

  • Previous knowledge or experience in waterproofing, home renovation, or repair is preferred but not required

Salary & Benefits

  • Base Salary: SGD 800–1,200/month, based on experience.
  • Benefits: Annual 13rd month cash bonus and annual leave.

Job Type: Full-time

Pay: Php35, Php50,000.00 per month

Work Location: Remote

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