Scheduling, Recruitment

Build a Global Career that Makes a Difference

Join a role that brings structure to compassion. Here, your scheduling and recruitment expertise ensures that care reaches those who need it most - efficiently, seamlessly, and with heart. Take your skills in coordination and administration to the global stage. In this role, you'll experience international collaboration, refine your scheduling and people management skills, and make your mark in the healthcare industry-all while building a career that drives real human impact.

Job Description

As a Scheduling, Recruitment, and Admin Specialist, you will coordinate client schedules, manage recruitment and onboarding of care professionals, and maintain operational compliance. Your role ensures seamless service delivery, excellent client experience, and optimal staffing in a fast-paced healthcare environment.

Job Overview

Employment type: Full-time

Shift: Mid Shift, Weekends Off

Work setup: Onsite, Makati

Exciting Perks Await

• Day 1 HMO coverage with free dependent
• Competitive Salary Package
• Prime office location in Makati (Easy access to MRT stations, restaurants, and banks)
• Mid shift schedule
• Fixed weekends off
• Emapta customized laptop with additional monitor and peripherals
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit )
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

The Qualifications We Seek

• 3 to 5 years experience in scheduling within a home care or logistics environment
• Highly resilient, positive, and skilled in virtual communication
• Strong organization and prioritization abilities, capable of meeting tight deadlines
• Logical and analytical thinker with initiative and accuracy under pressure
• Passionate about delivering high-quality client care
• Excellent communication skills and the ability to build rapport quickly
• Confidence to identify and escalate compliance issues
• Proficient in Microsoft Office and other IT systems, including databases and virtual tools
• Flexible, adaptable, and detail-oriented professional

Your Daily Tasks

The Scheduling Role

• Understand and build effective and efficient schedules around clients and Care Professionals.
• Prepare schedules that account for travel time, holidays, training, and cancellations.
• Respond promptly to schedule changes and coordinate with relevant team members.
• Match Care Professionals to new clients with the client services team and arrange introductions.
• Ensure client schedules align with their preferences, maintaining consistency in assigned Care Professionals.
• Build strong relationships with clients and Care Professionals to ensure positive experiences.
• Collaborate with the recruitment team to ensure sufficient staffing levels.
• Work with the Care Team to resource and schedule new and existing care packages promptly.
• Maintain accurate information in the electronic scheduling system.
• Perform other duties essential to successful business operations.
• Communicate and collaborate with the UK team via Microsoft Teams chat and video call.

Recruitment Administrator

• Manage all aspects of recruitment administration, ensuring compliance with regulations and standards.
• Proactively source candidates through advertising, social media, and community networks.
• Develop local recruitment pipelines and identify unique selling points to attract top candidates.
• Lead the initial screening process and coordinate face-to-face interviews.
• Maintain clear communication with candidates and ensure an engaging candidate experience.
• Manage onboarding processes, including eLearning, paperwork, and compliance documentation.
• Oversee DBS checks, references, right-to-work documents, and driver requirements.
• Maintain recruitment data accuracy using Smart Recruiters ATS.

Other Duties

• Perform compliance duties, including auditing daily care logs and medication counts.

About the Client

Our client is a trusted leader in home care services, dedicated to enhancing the quality of life for the elderly and their families. Through personalized care, innovative technology, and genuine compassion, they've built a global reputation for delivering comfort, independence, and dignity in every home they serve.

Welcome to Emapta Philippines

Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment. Apply now and be part of the #EmaptaEra