Multi-Skilled Technician

What this job involves:
As a Multi-skilled Technician at JLL, you will be responsible for monitoring, inspection, and minor repair work across facility operations while maintaining a world-class working environment that creates wonderful workplace experiences for employees. This hands-on technical role combines multi-trade skills in electrical, mechanical, plumbing, and carpentry with exceptional customer service delivery, requiring you to respond to service calls, conduct regular site inspections, and coordinate with various stakeholders to ensure seamless facility operations. You will play a crucial role in JLL's commitment to operational excellence by identifying opportunities for improved service delivery while ensuring compliance with safety standards and client contract requirements.

What your day-to-day will look like:

• Manage day-to-day facilities operations using multi-trade skills in electrical, mechanical, plumbing, and carpentry to maintain world-class working environments
• Attend to general employee requests including setup, minor repairs, AC adjustments, and other facility-related needs while responding to service calls promptly
• Conduct regular site walkthrough inspections, documenting faults found, reporting issues, and providing recommendations for rectification until closure
• Inspect buildings to confirm safety standards while identifying, planning, and reporting major areas needing repair or maintenance attention
• Coordinate repairs with FM team and local contractors when issues cannot be resolved locally, ensuring minimal disruption to operations
• Respond to all work orders in timely manner ensuring KPI compliance and excellent customer service while assisting with critical out-of-hours issues
• Provide events support and meeting/conference facility assistance while coordinating with Facilities Managers, fellow MSTs, coordinators, housekeeping personnel, and vendors.

Required Qualifications:

• Technical certification or diploma in electrical, mechanical, plumbing, or carpentry trades
• Minimum 3-5 years of experience in multi-skilled maintenance or facilities operations
• Strong technical knowledge and experience with site maintenance deliverables
• Ability to produce and handwrite shop drawings and technical documentation
• Knowledge of safety standards and building inspection procedures
• Strong problem-solving skills with ability to make independent repair determinations
• Excellent communication skills for coordinating with multiple stakeholders.

Preferred Qualifications:

• Multiple trade certifications in electrical, mechanical, plumbing, and carpentry
• Experience in commercial or corporate facility maintenance environments
• Knowledge of HVAC systems, building management systems, and facility equipment
• Experience with emergency response procedures and critical issue resolution
• Familiarity with KPI tracking and customer service metrics in facilities management
• Background in vendor coordination and contractor management
• Experience supporting events and conference facility operations.

Location: Onsite
At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.

JLL is an Equal Opportunity Employer committed to diversity and inclusion.