Customer Service Agent

2 days ago

Cebu City, Central Visayas, Philippines BSA Solutions Inc. Full time ₱150,000 - ₱250,000 per year

About BSA Solutions

Come be a part of a "Great Place to Work" at BSA Solutions Inc., where we're not just offering jobs- we're building careers.

With offices in both the Philippines and Malaysia, we offer a wide range of diversified roles across various industries, from accounting and IT to marketing and human resources.

We are a dynamic, fast-growing company committed to nurturing an inclusive and supportive workplace culture where you can thrive.

With a focus on professional development, work-life balance, and competitive benefits, we provide the perfect environment for you to grow both personally and professionally.

If you are a talented professional eager to contribute to a world-class team and work with global clients, your next great career move is waiting for you right here.

We are a talent outsourcing company with offices in the Philippines and Malaysia.

We guide, inspire, and empower young talents to be the heroes that drive business growth. We are more than just a workplace-we are a family.

We create a satisfying work environment, one where you'll look forward to coming to every day.

A place where the best and brightest minds meet to build a community of successful companies.

WHAT DO WE OFFER

  • Financial Security: Enjoy a stable and competitive salary along with a comprehensive benefits package, including private health insurance and paid time off.
  • Structured Career Growth: Benefit from clear advancement opportunities, dedicated mentorship, and personalised training programs that go beyond a typical job.
  • Community and Support: Become part of a collaborative, dynamic team. You'll work in a supportive environment where you can build strong professional relationships and grow together.
  • Global Career Opportunities: Work with leading companies from around the world and gain international exposure, all from the comfort of your home country.

JOB SUMMARY

We are seeking a Customer Service Agent – Data Entry who will play a vital role in maintaining excellent customer relations and ensuring accurate and timely processing of data. The ideal candidate will have a keen eye for detail, a proactive attitude, and a strong commitment to providing outstanding support to both customers and internal teams.

WHAT YOU'LL DO

  • Process and manage customer orders, inquiries, and data with high accuracy.
  • Maintain and update customer records in the database or CRM system.
  • Respond to customer queries via email, phone, or chat in a professional and courteous manner.
  • Coordinate with internal teams to ensure timely delivery of orders and accurate information flow.
  • Assist in generating reports, order tracking, and data validation.
  • Perform general administrative and data entry tasks as required.
  • Support the customer service and operations team with ad hoc tasks and projects.

REQUIREMENTS

  • At least 1–2 years of experience in customer service, data entry, or administrative support.
  • Strong attention to detail and accuracy in data management.
  • Excellent communication skills (written and verbal).
  • Proficiency in Microsoft Office (Excel, Word, Outlook) and basic computer applications.
  • Ability to multitask and manage time effectively in a fast-paced environment.
  • A positive attitude with a customer-first mindset.
  • Experience working with Australian clients or familiarity with AU business operations is an advantage.

Ready to apply your expertise in a role that offers both stability and significant growth? If you have a passion for precision and a talent for supporting others, we want to hear from you.

Take the next step in your career and apply now to join our world-class team

  • Customer Service Agent

    11 hours ago

    Cebu City, Central Visayas, Philippines 1Aviation Groundhandling Services, Corp. Full time ₱150,000 - ₱250,000 per year

    DepartmentCustomer Service - MactanEmployee TypeProbationary Now Hiring: Customer Service Agent – Mactan (Cebu) | Join the 1Aviation TeamAre you passionate about customer service and aviation? 1Aviation is looking for dynamic and service-driven individuals to join our growing team as Customer Service Agents in Mactan (Cebu). If you thrive in a fast-paced...

  • Customer Service Agent

    6 days ago

    Cebu City, Central Visayas, Philippines Business Class Full time ₱600,000 - ₱1,200,000 per year

    About Us Business Class is a global travel company based in the United States, specializing in the sale of business and premium class airline tickets. We offer our clients the best prices and a seamless travel experience through exceptional customer service.We're currently expanding our team and looking for experienced Customer Service Agents who are...

  • Customer Service Agent

    11 hours ago

    Cebu City, Central Visayas, Philippines Private Advertiser Full time ₱200,000 - ₱250,000 per year

    We are seeking passionate and customer-focused individuals to join our dynamic team as Customer Service Agents. In this full-time role, you will be the voice of our company, providing exceptional customer service to our valued clients. Based in our Cebu City office, you will play a crucial part in delivering a seamless and positive customer experience.What...

  • Customer Service Agent

    1 week ago

    Cebu City, Central Visayas, Philippines Work Avenue and Business Solutions Incorporated Full time ₱180,000 - ₱250,000 per year

    We are looking for a friendly and customer-oriented Customer Service Agent to join our growing team. The role involves handling customer inquiries, providing accurate information, resolving issues, and ensuring a positive customer experience. The ideal candidate is a good communicator, patient, and able to handle multiple tasks efficiently.Job...

  • Customer Service Agents

    2 weeks ago

    Cebu City, Central Visayas, Philippines SVC PH Inc. Full time ₱240,000 - ₱360,000 per year

    Select VoiceCom is currently looking for Customer Service Agents to start ASAPSelect VoiceCom is an American and Australian-owned company providing call center services. While our main goal is to provide first-class service to all of our clients, this is directly linked to our goal of providing a great work environment that our employees can be proud of. We...

  • Customer Service Agents

    2 weeks ago

    Cebu City, Central Visayas, Philippines SVC (Select VoiceCom) Full time ₱280,000 - ₱420,000 per year

    Select VoiceCom is currently looking for Customer Service Agents to start ASAPSelect VoiceCom is an American and Australian-owned company providing call center services. While our main goal is to provide first-class service to all of our clients, this is directly linked to our goal of providing a great work environment that our employees can be proud of. We...

  • Customer Support Agent

    13 hours ago

    Cebu City, Central Visayas, Philippines AUREUS MANPOWER & CONSULTANCY CORP Full time ₱150,000 - ₱250,000 per year

    About the role We are seeking an enthusiastic and customer-focused Customer Support Agent to join our dynamic team at AUREUS MANPOWER & CONSULTANCY CORP'. In this full-time role based in Pasig City Metro Manila, you will be responsible for providing exceptional customer service, handling a variety of inquiries, and ensuring the satisfaction of our valued...

  • Customer Service Agents

    12 hours ago

    Cebu City, Central Visayas, Philippines SSG Full time ₱150,000 - ₱250,000 per year

    As a Customer Service Representative, you will be our friendly voice, engaging with customers to provide top-notch support and assistance. From answering inquiries to resolving complaints, you'll play a vital role in ensuring our customers have a positive experience with our products and services. Key Responsibilities:Maintain a positive, empathetic, and...

  • Airline Customer Agent

    2 weeks ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱120,000 - ₱240,000 per year

    LOCATION: Cebu IT Park / TowerPOSITION: Customer Service Representative – AirlineWORK SET-UP: Pure OnsiteSCHEDULE: Night Shift / Shifting Schedule 24/7START DATE: Urgent / ASAPJOB DESCRIPTIONAirline Account- Reservation agents provide booking and reservation services to customers. These services may include booking airline tickets & Cancellations. They...

  • Customer Service Representative

    1 week ago

    Cebu City, Central Visayas, Philippines Ads Venture Full time ₱288,000 per year

    Job Description:We are looking for motivated and customer-focused Call Center Agents to join our growing team in Cebu City. As a Call Center Agent, you will handle customer interactions through phone calls, emails, or chat, providing outstanding service and support.Key Responsibilities:Handle inbound and/or outbound customer calls professionally and...