CRM Staff

3 days ago

Tarlac City, Central Luzon, Philippines Laus Group of Companies Full time ₱150,000 - ₱250,000 per year

Job description

Job description

DUTIES AND RESPONSIBILITIES:

  • Proactively contacts customers following schedule of first maintenance appointment and those with pending recommendations for service.
  • Contacts customers to promote service promotional activities and follow up of recommended services through pro-active marketing calls, text blast, email blast etc.
  • Receives incoming calls for service appointments and sets appointment for customers due for maintenance.
  • Ensures confidentiality of customer's information and vehicle profile. Provide information with the consent and approval of the Management.
  • Contacts customers to update customer information for future prospecting.

JOB SPECIFICATIONS:

  • Graduate of any four-year course.
  • Knowledgeable in office and administrative procedures and practices.
  • Above average oral and written communication skills.
  • Pleasing personality and above average customer relations skills.
  • Proficiency in MS Office (Word, Excel, Powerpoint).

Job Type: Full-time

Ability to commute/relocate:

  • Tarlac City, Tarlac: Reliably commute or planning to relocate before starting work (Required)

Job Type: Full-time

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Employee discount
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training

Ability to commute/relocate:

  • Tarlac City: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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