Client Success Manager

4 hours ago

Work from Home, Philippines Prime Heart and Vascular, PLLC Full time

Client Success Manager (Part-time)

Location: Fully Remote

Compensation: $5/hour

Schedule: Part-time (20 hours per week for now)

About the Role

The Client Success Manager (CSM) plays a key role in guiding and supporting a team Virtual Assistants (VAs). This role focuses on coaching, monitoring performance, and ensuring operational excellence. While direct client interaction is minimal during probation, the CSM helps reduce churn, improve productivity, and drive team growth through referrals and expansions.

Key Responsibilities

  • Supervise and support a team of VAs.
  • Conduct coaching sessions
  • Review End-of-Day reports and productivity logs.
  • Track performance, compliance, and provide feedback.
  • Monitor churn and support retention efforts.
  • Help drive team growth through referrals and expansions.
  • Provide updates and performance summaries to leadership.

Required Qualifications

  • Experience in team supervision, coaching, or operations management
  • Strong client facing background
  • Strong communication and organizational skills.
  • Ability to analyze performance data and recommend improvements.
  • Emotionally intelligent leadership style—balancing accountability with empathy.
  • Comfortable with outreach tasks such as cold calling and lead targeting.

Nice to Have

  • Background in scaling teams or managing larger groups of VAs.
  • Familiarity with performance dashboards and advanced reporting tools.
  • Prior experience in healthcare, tech, or professional services recruitment/management.

What We Offer

  • Part-time schedule (20 hours per week to start).
  • Fully remote work environment.
  • Hourly rate of $5/hour.
  • Opportunity to grow into a post-probationary role with expanded responsibilities and performance-based compensation.
  • Supportive and collaborative team culture focused on professional growth.

Job Type: Part-time

Pay: Up to Php285.00 per hour

Expected hours: No more than 20 per week

Benefits:

  • Work from home

Work Location: Remote

  • Client Success Manager

    4 hours ago

    Work from Home, Philippines York Hamilton Full time

    Long-term position with job security and opportunities for professional growth.Work remotely with flexibility from the comfort of your home office.Amazing support from both a local and international community.Job Title: Client Success Manager Location: RemoteStart Date: ImmediatelyJob Type: Full-Time (40 hours per week) Job Summary: A Client Success...

  • Client Success Manager

    3 hours ago

    Work from Home, Philippines Launch Offshore Full time

    To apply, kindly fill out the link: https://job-About Offshore Launch:Offshore Launch is a staffing agency that specializes in helping small business owners scale their operations with the top 1% of global remote talent. We are a people-centered agency with a passion for leaving every person and business in a better position than we found them.Why Join...

  • Client Success Manager

    3 hours ago

    Work from Home, Philippines Bamboo Works Full time

    We're Bamboo Works — a fast-growing international staffing firm helping companies worldwide build high-quality, affordable remote teams. As we scale, we're hiring a Client Success Manager to lead inbound client handling, guide prospects through our recruitment process, and build long-term, trust-based relationships.This is a pivotal role — you will be...

  • Client Success Manager

    4 hours ago

    Work from Home, Philippines Thrive Technologies Inc. Full time

    How to Apply:Copy and Paste the Link below in the browser to generate the application form:Rate: $6/hr, and earn up to PHP 60,000 +/month + Annualized performance bonus based on achievementsSchedule : Monday - Friday: 3:00 PM - 11:30 PM PHT with 30-Minute Unpaid Lunch break and Two 15-Min Paid BreaksClient Success Manager (Work From...

  • Client Success

    1 day ago

    Work from Home, Philippines Tech Guru LLC Full time

    Remote (Philippines) — Must work 8 AM – 5 PM US Central TimeTech Guru – IT for Accounting FirmsWho We AreAt Tech Guru, we partner exclusively with U.S. accounting firms, delivering secure, high-performance IT so CPAs can thrive. We're a 100% remote, EOS-run company that lives our values every day: Caring, Accountability, Responsiveness, Empathy.We...

  • Remote Client Success Manager

    3 hours ago

    Work from Home, Philippines Virtualis Full time

    DescriptionBerry Virtual is one of the world's leading business solutions and staffing provider to business owners in the United States. We are focused on providing elite virtual staffing solutions, strategic business management consultations, and revenue-boosting packages to drive efficiency and positive impact on the bottom line of our business...

  • Client Success Manager

    4 hours ago

    Work from Home, Philippines Helper Heroes Full time

    Company: Helper HeroesWebsite: Position: Client Success ManagerSchedule: U.S. timezone (Remote)Salary: $6.50/hr (for the first 6 months)About Us:At Helper Heroes PH, we're on a mission to provide exceptional care and support to home care agencies in America. We believe in creating a true partnership where our employees act and feel like a true member of the...

  • Client Success Executive

    4 hours ago

    Work from Home, Philippines FastGig Pte Ltd Full time

    FastCo is the company behind FastJobs, South-east Asia's top non-executive job portal for both job-seekers and employers, and FastGig, Singapore's first flexi-work recruitment app. With just a tap, applicants can apply for jobs offered by thousands of trusted employers in Singapore and Malaysia, across all sectorsFastGig is a platform that enables businesses...

  • Client Success Executive

    4 hours ago

    Work from Home, Philippines JuanTax Full time

    Job Title: Client Success Executive (Bilingual – English/Mandarin)Work Setup: Remote (Philippines)Schedule: 9:00 AM – 6:00 PM PH TimeCompensation: Competitive, aligned with experienceAbout the CompanyWe are a fast-growing, technology-driven company supporting clients across Southeast Asia. Our team operates in a high-ownership, startup environment where...

  • Client Success Specialist

    3 hours ago

    Work from Home, Philippines Ahlion Marketing Solutions Full time

    Role Summary The Client Success Specialist is the voice of the client. This role ensures clients are happy, retained, and growing.This role operates during US business hours.Key ResponsibilitiesManage client communication, updates, and reportingHandle feedback, concerns, and escalationsEnsure renewals and upsellsCoordinate with Operations to fulfill client...