Dental Patient Coordinator

Imus / Dasma / Gentri

Founding Team

Patient Coordinator

Snapshot:

Get better at what you do and get better at doing good. We're hiring a driven dental assistant or hygienist looking to level up—and we'll match your ambition with top-of-the-market pay, perks, and purpose.

Top of the Market Pay & Benefits:

1. Competitive Pay (Significantly above local basic wage of 425: 80%+ at 20,000 PHP)
2. Top of the Market Referral Commission Rate
3. Greatly Subsidized Medical Dental Care
4. Greatly Subsidized Aesthetic Dental Treatments
5. Yearly Pay Raise
6. Wellness Benefit - stipend to support physical and mental well-being
7. Mental Health Rest Day
8. Meaningful Work - We are aiming to donate 10% of profits to the best charities in the Philippines and in the World
9. Thorough guided training with written step by step procedures for easier role success
10. Up to 6 days off monthly
11. Emergency Care Health Card covering up to P200,000 worth of outpatient (ER treatment) and inpatient (confinement) care coverage on emergency cases due to accidents, viral/bacterial diseases, and specific conditions
12. Professional Development Benefit - Stipend to be used towards building new knowledge and skills
13. Subsidized Relevant Courses of your choice
14. Low Control, High Freedom Supportive Working Culture with Kind & Frequent Feedback
15. Food Allowance per full day
16. Philhealth
17. SSS
18. Pagibig
19. 13th month salary
20. Overtime pay
21. Performance Bonus
22. All Office/Nationwide Holidays

In order to set you up for success in this role, we look for the following required skills and experience:

• Has a science/engineering/medical background in either their studies or work experience (Dental Hygienist, Psychology, Nursing, Med-Tech, Pharmacists, Mid-Wives, Physical/Occupational Therapists, Outpatient Medical Assistants/Secretaries, Sanitation Officer at a healthcare facility etc.)
• Aware of and understands the serious health and legal consequence of sub-par safety
• 1-2 year working experience (Personal Business & School/Church Positions Accepted)
• Emotionally Intelligent & Resilient. Takes kind feedback as clear steps to improve
• Proactive problem-solver with excellent concise communication skills
• Keep great track of competing tasks & prioritize well
• Can handle pressure and reasonable weekly quota (Follow up with our 1000+ previous px and bring back just 3, successfully recommend just 2 out of 40 px weekly)
• Applicants must have a commute under 45 minutes one way and cost no more than 85 pesos round trip. From Aguinaldo Hwy, expect a 15‑minute walk (with evening drop‑off); from Malagasang Rd, about 5 minutes.

Preferred

• Thrives in an entrepreneurial environment and enjoys improving systems or building one from the ground up
• Excellent organizational skills and attention to detail
• Proficiency in Google Suite or related software.
• Can work autonomously
• Demonstrated ability to manage multiple tasks in a fast-paced environment
• Strong project management capabilities
• Highly curious with a strong appetite for learning
• Strong Interest in Meaningful Work
• Strong verbal and written communication and interpersonal skills (Being an extrovert is not required)

Key Responsibilities include but are not limited to:

Patient Coordinator 80%:

• Handle Patients from start to finish

• Demonstrate & assist with Instantaneous Stellaire System & Stellaire App etc.

• Intentively listen & curiously learn more about them.
• Listen and understand their healthcare needs to summarize to Doc.
• Help advocate what's best for them overall
• Show prices, prepare quotes.
• Ensure good px flow
• Follow up with patients for the future treatments
• Ensure they get the best care the entire time

Admin Receptionist 20%:

• Deliver outstanding customer service support to messaging or calling patients
• Manage patient scheduling and process payments efficiently
• Prepare a quick end-of-day report regarding payments / tasks
• Keep track of dental stocks and equipment to order when needed
• Assist with maintaining patient and staff records

Hiring Process

Applications for this position will close three weeks from this posting or when we reach 100+ applications. Please note that due to the anticipated number of applicants, we may have a delay in our response time. As we are a very small team, if you don't hear from us in 7 days, please assume we aren't able to move forward with your application.

There will be 3 relatively short interviews and 1 paid observation day so you're aware of the practice you are joining. It will consist of:

• After we review your CV, a quick 15 min - 25 min voice/video call general interview to make sure you understand the role and we get a glimpse of your overall fit.
• In-depth 45 min - 1.5 hour in-person interview to discuss the role in more detail
• Compensated Role Shadowing for a half/full day so you can observe if this is the job for you and share your perspective on our operation.
• After we call your references, a final 15-min interview to answer any final questions or request regarding your role. We'll inform you of our decision shortly after.

As per industry standard, we have a 3 month trial period (shorter if you showcase high performance) so you can ensure this clinic is for you and we can see if your skills are what we need.

About Us:

Stellaire Dental is a modern fast growing new clinic driven by purpose and progress. We strive for excellence in everything—from our patient care and techniques to team experience—and aim to donate 10% of profits to the most impactful charities in the Philippines and beyond.

We encourage women, people of color, and individuals from other marginalized backgrounds to apply. At Stellaire Dental, we value diversity of experience, knowledge, backgrounds and perspectives and harness these qualities to create extraordinary impact. If you have a disability or additional need that requires accommodation, please do not hesitate to let us know.