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Customer Service Representative

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Mandaluyong City, National Capital Region, Philippines ZP Divina Consultancy Firm Inc. Full time ₱150,000 - ₱250,000 per year

Job Summary:

Join our Financial Back Office Account team and play a key role in handling financial data, processing account transactions, and ensuring accuracy in reports. This role is ideal for candidates with experience in financial services, collections, or back-office support.

Qualifications:

  • Education:

  • Old Curriculum: At least High School Graduate

  • New Curriculum: Senior High School (K-12) Graduate

  • Work Experience: At least 6 months (BPO or Non-BPO) in any of the following:

  • Financial services, collections, or back-office operations

  • Banking, cashiering, or clerical work
  • Law firm or legal billing
  • Billing specialist, accountant, accounts receivable
  • Credit or cash applications specialist
  • Payment or revenue specialist
  • Data analyst or encoder
  • Strong analytical and problem-solving skills
  • Proficient in written and verbal communication
  • Comfortable with data entry, financial systems, and reports
  • Willing to work on-site, shifting schedules, weekends, and holidays

Key Responsibilities:

  • Process and validate financial data with accuracy and timeliness
  • Manage account reconciliations, billing, and payment transactions
  • Review, document, and update customer or client financial records
  • Ensure compliance with financial policies, regulations, and client requirements
  • Support back-office operations by generating reports and maintaining records
  • Collaborate with internal teams to resolve account discrepancies
  • Contribute to meeting productivity and quality standards

Why Apply through us?

  • Official Recruitment Partner of Foundever
  • Free coaching to boost your confidence, sharpen your pitch, and prepare you to sell yourself.
  • We'll help you highlight your persuasive skills and sales potential
  • Ongoing support, from endorsement to your first day on the job