Department Assistant

6 days ago

Taguig, National Capital Region, Philippines Primus@Knowledge Specialists, Inc. Full time ₱480,000 per year

Position Summary

The Department Assistant supports the department by handling administrative and coordination tasks across operations, internal control, resources, and customer-related matters. The role focuses on assisting managers, preparing reports, ensuring processes run smoothly, and following up on assigned actions, rather than leading decision-making.

Core Responsibilities

1. Operations Support

  • Assist in tracking departmental KPIs, task progress, and deadlines.
  • Help prepare schedules, reports, and meeting notes.
  • Support smooth execution of day-to-day operations.

Performance Focus

  • Reports and schedules submitted on time.
  • Accurate KPI updates provided to management.

2. Internal Control Assistance

  • Help maintain documentation for compliance and process standards.
  • Provide support during inspections, audits, and reviews.
  • Record findings and follow up on corrective actions assigned by managers.

Performance Focus

  • No missed inspection deadlines.
  • Updated and organized compliance records.

3. Resource Coordination

  • Provide support in the use of company tools, such as TIMES, to monitor employees' service time utilization and prepare timely productivity reports.
  • Assist in tracking and monitoring resource allocation requests and related documentation through the iResource System.
  • Help ensure compliance with Cyber Secret and overall data security policies.
  • Support the preparation and maintenance of resource allocation records and documentation.

Performance Focus

  • 100% timely updates in TIMES and iResource.
  • Accurate and complete documentation of all resource changes.
  • On-time submission of Productivity Utilization Reports (PUR).

Qualifications

  • Bachelor's degree or equivalent work experience.
  • Experience in any Telco company (FTTH / FTTX)
  • At least 1 year in administrative, operations, or coordination roles.
  • Good organizational skills, accuracy, and attention to detail.
  • Familiarity with reporting tools and office applications.

Competencies

  • Supportive and service-oriented mindset.
  • Discreet in handling sensitive information.
  • Reliable in follow-ups and documentation.
  • Clear communicator, able to coordinate across teams.
  • Flexible and proactive in assisting tasks.

Job Type: Full-time

Pay: From Php40,000.00 per month

Benefits:

  • Health insurance
  • Life insurance

Education:

  • Bachelor's (Required)

Experience:

  • Any Telco Company (FTTX / FTTX): 1 year (Required)

Work Location: In person

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