
Full-Time Virtual Assistant
2 days ago
Full-Time Virtual Assistant (Plumbing & Gas Company South Australia)
We are looking for a highly organised and proactive Virtual Assistant to support a Plumbing & Gas business in South Australia. This role requires strong communication skills, attention to detail, and the ability to work independently while keeping the business owner updated.
Responsibilities:
- Answer inbound phone calls promptly and professionally, ensuring all client inquiries are captured and no opportunities are missed.
- Book, schedule, and allocate jobs using ServiceM8, making sure the right technician is dispatched at the right time for smooth workflow and maximum efficiency.
- Prepare invoices and follow up on outstanding payments to maintain healthy cash flow and accurate financial records.
- Document SOPs and SWMS, keeping business processes well-structured and records properly organised for compliance and efficiency.
- Prepare and manage business documentation to support compliance requirements and future business scaling.
- Provide proactive administrative support across daily operations, adapting to the businesss evolving needs.
- Submit clear end-of-day reports via WhatsApp and conduct beginning-of-day check-in calls with the business owner to review priorities and align on the days plan.
Preferred Qualifications
- Experience as a VA or in admin support roles.
- Familiarity with ServiceM8 (preferred, training can be provided) & Xero.
- Strong organisational and communication skills.
- Ability to work independently and manage multiple tasks.
- Local knowledge of Adelaide and its suburbs to support staff dispatch and logistics.
Work Arrangement: Full-Time (40 hrs/week, remote)
Perks & Benefits:
- Permanent Morning Shift (Monday-Friday)
- Paid Australian Holidays
- Signing Bonus
- Birthday Gift Certificate
- Monthly Meal Voucher
- Annual Loyalty Bonus
- Opportunity to work with a dynamic team & diverse clients
- Work from anywhere with a stable internet connection
- Bi-Monthly Payouts
- Opportunity to earn incentives & bonuses
- Outstanding people culture & non-toxic work environment
- Opportunities for growth & career advancement
Job Type: Full-time
Pay: Php30, Php40,000.00 per month
Benefits:
- Company events
- Work from home
Language:
- English (Required)
Work Location: Remote
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