Operator (Virtual Assistant)

14 hours ago

Philippines Yokly Full time ₱150,000 - ₱250,000 per year

Operator (Virtual Assistant)

An Operator is a highly versatile Virtual Assistant who provides remote administrative, sales, and social media support to clients. They play a key role in ensuring the smooth and efficient flow of daily operations by managing back-end tasks, client communications, and digital presence. Depending on the client's industry and specific needs, Operators may support a wide range of functions — from inbox management and CRM support to content creation and lead generation.
Key Responsibilities

Administrative Support

  • Manage client inboxes: draft, organize, and respond to emails professionally
  • Schedule and coordinate meetings, appointments, and travel arrangements
  • Maintain and update calendars across multiple time zones
  • Perform data entry, organize digital files, and manage cloud-based storage

Social Media Management

  • Plan, create, and schedule posts across platforms (e.g., Facebook, Instagram, LinkedIn)
  • Monitor direct messages, comments, and community engagement
  • Ensure timely responses and support overall social media presence

Sales Support

  • Conduct lead generation and prospect research to build target contact lists
  • Schedule and confirm sales meetings, discovery calls, and follow-ups
  • Handle appointment setting and maintain communication with leads
  • Maintain and update sales pipelines within CRM tools (e.g., HubSpot, Zoho, Salesforce)

Qualifications & Requirements

  • High school diploma or equivalent (Bachelor's degree preferred)
  • Proven experience as a Virtual Assistant or in a similar administrative or sales support role
  • Strong written and verbal communication skills
  • Excellent organizational skills and ability to manage multiple priorities
  • Proficiency in Microsoft Office, Google Workspace, and other productivity tools
  • Familiarity with project management platforms
  • Working knowledge of CRM systems, social media platforms, and basic graphic design tools (e.g., Canva)
  • Tech-savvy with a quick learning curve for new software and tools
  • Ability to work independently, remotely, and in fast-paced environments
  • Highly detail-oriented, dependable, and solutions-driven
  • Flexible, proactive, and enthusiastic about supporting client success

Tech Requirements:

  • PC or laptop with a processor that has at least 8GB RAM, Intel Core i3 or equivalent, and Windows 11 (for both primary and backup equipment).
  • Stable internet connection (LAN or Fiber), with internet backup such as Pocket WiFi or Mobile Hotspot.

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