Junior Data Analyst
2 days ago
Salmon – Who We Are and What We Do
Salmon is a next-generation fintech company founded by Pavel Fedorov, George Chesakov, and Raffy Montemayor — visionary leaders with decades of experience in global finance, banking, and technology.
Our mission is bold yet simple: to reshape the banking landscape in the Philippines and prove that people deserve better financial services.
Today, Salmon is not only a fast-growing technology company but also a bank with over 60 years of heritage. In 2024, we acquired the Rural Bank of Sta. Rosa (Laguna), Inc. and transformed it into Salmon Bank (Rural Bank), Inc.
We are supported by world-class investors, including the International Finance Corporation (a member of the World Bank Group) and ADQ/Lunate, the sovereign wealth fund of Abu Dhabi.
More than 1 million Filipinos already trust Salmon, enjoying access to our growing suite of credit and savings products. And this is just the beginning — we're continuously expanding toward becoming a true financial super app for millions more.
About the Role – Junior Data Analyst
We're looking for a Junior Data Analyst to join our Customer Service Analytics team.
This role will support the team by maintaining BI systems, optimizing SQL processes, and managing dashboards — helping free up senior analysts' time for deeper product and customer insights.
You'll play a key role in improving data pipelines, dashboards, and overall reporting efficiency across Customer Service operations.
Key Responsibilities
- Build and maintain Silver and Gold data layers for Customer Service analytics.
- Refactor legacy tables into modular and well-documented structures using Git.
- Optimize SQL pipelines and implement incremental updates.
- Maintain and improve Grafana and Tableau dashboards.
- Extend data marts with new metrics and ensure documentation accuracy.
- Perform manual BI tasks such as report generation and data extracts when needed.
- Collaborate with analysts and business leads to validate metrics and monitor data quality.
- Identify and address data-quality issues, ensuring data freshness and completeness.
Requirements
- 6+ months of hands-on experience in data analysis.
- Proficient in SQL and experienced in writing optimized queries.
- Familiar with BI tools such as Tableau and/or Grafana.
- Understanding of data quality and troubleshooting data discrepancies.
- Strong analytical, problem-solving, and communication skills.
- Detail-oriented and curious about Customer Service analytics (AHT, FRT, SLA, queue dynamics).
Why Join Salmon?
- Exponential Growth: In 2025, our deposits, loans, and net income more than doubled.
- Loved by Users: Our app is rated 4.8★, with 92% of users recommending Salmon to friends and family.
- Top-Tier Team: Work alongside experts from fintech, banking, startups, and global companies.
- Innovation at the Core: We thrive where finance meets technology — bold ideas shaping the future every day.
At Salmon, we believe in accessibility, innovation, and bold thinking. If you want to solve meaningful problems, build products that change lives, and be part of a company growing like a rocket — this is your place.
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